Learning and Engagement Specialist

3 months ago

North Shore City Auckland, New Zealand Ventia Full time

**ABOUT VENTIA**

Ventia is a leading infrastructure services company, operating across Australia and New Zealand. Our clients are the owners and operators of assets that are critical to our local communities. We pride ourselves on working smart, safely and sustainably, harnessing the latest technologies and brightest minds. With a diverse and proud heritage, we have a track record of delivering essential services to the communities in which we operate.

**WHAT’S IN IT FOR ME?**

This is a very exciting role where you get the opportunity to support Ventia and their hardworking, well-established, and diverse team that delivers critical and essential work that supports the community.

You will have the opportunity to work with our stakeholders in identifying and developing the best solutions for both accredited and non-accredited training and work with a supportive and collaborative team with an award-winning “Safe for Life” culture.

This is a truly flexible role that offers work-life balance and the ability to work flexibly where you get to plan your own day

This is a great time to join Ventia as we are in an exciting time of growth

**ABOUT THE ROLE**

This role is responsible for coordinating and overseeing training delivery resources and processes of Ventia Training, ensuring training programs and solutions are delivered to a high standard of quality and are a positive experience for delivery staff and learners

**Some key responsibilities include**
- Coordinate the effective and efficient onboarding and enrolment experience of learners.
- Review training program development, access, deployment and performance against best practice learner engagement requirements.
- Monitor implementation of delivery processes (digital & non-digital) to achieve a high quality ‘user experience’ for participants during their relationship with Ventia Training.
- Review feedback. Ensuring quality assurance checks are implemented & at-risk participants are supported.
- Implement effective reporting through data analysis
- Ensure accredited training standards and practices adhere to NZQA requirements.
- Develop and execute Training and Assessment Strategies, for nominated Sectors
- Business stakeholder discussions on training needs and develop impact analysis and plans.
- Monitor currency of training packages and materials. Evaluate and analyse impact of package updates from national training system
- Coordinate formal moderation and recommend continuous improvement.
- Recommend and schedule program updates in collaboration with SMEs and development team.

**ABOUT YOU**

The Learning and Engagement Lead will be a self-starting, highly competent individual with the technical knowledge and tools required for technical training delivery; and also have the softer skills required to effectively deliver learning content to a diverse workforce ranging from leaders to geographically dispersed technical tradespeople or administrators.

This achievement-oriented, creative performer will be highly autonomous yet open to feedback; have well-developed critical thinking skills and the ability to solve challenging problems.
- Experienced with the National Training System (NZQA)
- Experience with Training delivery
- Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. This includes customer needs assessment, meeting quality standards for training programs, and evaluation of customer satisfaction.
- Excellent English communication skills (oral and written) and active listening skills.
- Strong coaching and facilitation skills
- Intermediate to advanced computer literacy; experienced with e-Learning tools and emerging methodologies.
- Experience or exposure in using WiseNet or Moodle or other similar eLearning development tools, or ability to easily pick this up.

Travel to other locations and working away from the office would be required occasionally. This is a part-time role at.8 FTE, working 4 days a week.

**WHAT MAKES YOU RIGHT FOR VENTIA?**
- You’re a can-do person who goes above and beyond to get the job done.
- You put safety first.
- You share our values like integrity and excellence.

**HOW TO APPLY**

**DIVERSITY**

Ventia is enriched by the diverse experiences, talents and cultures that our people bring to the organisation, while celebrating and respecting the communities we operate in. We are committed to providing a safe and positive environment that provides equal opportunities for individuals of all backgrounds, including Māori and Pasifika people, LGTBQI+, Women, Veterans and spouses and people with disabilities.

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