Showroom Consultant
8 months ago
**ARA Hardware, a division of the ARA Group, is a well-established and leading NZ supplier of door hardware to the construction industry. They are passionate about what they do and strive to be the industry leader in their field. Their collaborative approach with architects, estimators, project managers, and builders reflects their commitment to delivering an outstanding service experience on every project.**
As the Showroom Consultant, this is your opportunity to be at the forefront of branch-based sales activity, promoting brand recognition and embedding ARA Hardware as the leading hardware supplier in the industry. You'll spearhead and execute all sales activities within the showroom encompassing individual accounts, handling cash sales, and welcoming walk-in clients. Moreover, you'll be pivotal in supporting the Sales Manager and Branch Manager.
**What's in it for you?**
- Full-time, permanent role
- Competitive salary
- Convenient Mt Wellington location
- Scope for professional development
- A supportive and team-centred environment
**What will you do?**
- Drive and oversee all sales operations, fostering strong connections with both prospective and established customers
- Execute in-house call cycles tailored to branch-based customers, ensuring comprehensive coverage and engagement
- Cultivate a robust network of customer referrals, contributing to sustained business growth
- Demonstrate professionalism and efficiency in handling all information requests (verbal and written)
- Contribute to the Saturday showroom schedule, enhancing accessibility and service provision
- Collaborate with team members to foster skill development and knowledge enhancement
- Acquire proficiency in in-house sales, purchase, and stock control systems and procedures
**What do you need?**
- Thrive in a customer-facing role
- Skillfully juggle tasks, ensuring no opportunity or customer is left unattended
- Communicate effortlessly, conveying technical information clearly and persuasively
- Approach tasks with a logical mindset, streamlining processes for maximum efficiency
- Ability to work autonomously and proactively to identify and address customer needs
- Cultivate lasting connections with customers, fostering loyalty through exceptional service and product knowledge
- Collaborate seamlessly with colleagues, contributing actively to team goals and ensuring the best outcomes for customers
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