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Checkout Manager

7 months ago

Hamilton, New Zealand Foodstuffs North Island Full time

Here at Pak'n Save Taupo, we focus on four Key Values**:PURPOSE**:

- taking pride in what we do because what we do makes a difference **BELLONGING**:

- being part of a family that respects, inspires and cares. **EMPOWERMENT**:

- supporting each other to do the right thing. **GROWTH**:

- challenging ourselves to learn, develop and thrive.

We have a team of over 190 highly passionate and dedicated individuals that ensures our customers get a great customer experience every day. Which is why we are looking for a customer driven, and highly passionate people-person to take on the challenge of being out next **Checkout Manager.**

**Key Roles**:

- We're looking for someone who takes real pride in their place of work & who is 100% committed to delivering the **BEST **customer experience.
- You will be responsible in ensuring that we build on our reputation for delivering the best customer experience, 7 days a week, from open to close
- Train a Checkout Team of customer service superstars, resolve any customer issues effectively and run the floor efficiently.
- You’ll be responsible for monitoring/managing customer flow and checkout operations to ensure the appropriate number of checkouts are open at all times to deliver the best customer experience & keep queues as short as possible
- You’ll also monitor the security of the checkout area and use your initiative & experience to look for ways to improve Checkouts - for the customers & team alike.
- Deal with rosters, annual leave requests, absences and ordering also having those tough conversations when needed.

**Shift**: Sunday-Thursday (hours to be discussed during interview)

If you think you’ve got what it takes to help lead our Checkout crew, APPLY NOW

Applicants should also have the **rights to work** in New Zealand.