Customer Service Representative

2 days ago


Whangarei, New Zealand ERG Recruitment Full time

$25.30p/h + 8% holiday pay + KiwiSaver
- Central Whangarei location

Currently we are looking for a full time/temporary Customer Service Representative for a busy and fast paced operation based in Whangarei Central.

**About the role**:
**Benefits of the job**:

- Monday to Friday 8.30am to 5.30pm
- Saturday 8.30am - 11am time and a half
- Get paid weekly $25.30/hour + 8% holiday pay + KiwiSaver
- Working in a supportive and helpful environment

**Duties include**:

- Providing customer service; dealing with complaints and queries
- General Administration
- Assisting other team members within the operational area
- Adhering to company procedures

**Skills and experience**:

- Honest and reliable personality
- Proven minimum 2 years administration and customer service experience
- Experience in resolving customer complaints
- Excellent verbal and written English communication skills
- Experience in using of Microsoft Software
- Working well under pressure
- Strong attention to detail and time management
- Reliable transport and a valid driver's license
- Clean criminal history
- Need to pass a drug test

**About the role**:
**About the Company**:
From logistics to front line operations, our client is the engine room that keeps New Zealand's parcels and post delivered to your doorstep. They believe in rolling their sleeves up and working together to get the job done.

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