Cafe Manager

3 weeks ago

Taupo, New Zealand HCA IMMIGRATION LIMITED Full time

The position is for a Café/Bakery Manager in the bustling area of Taupo.
The successful candidate will organise and control the food business operations.
While managing day-to-day operations, they must ensure that customers' experiences are exceptional, staff are managed effectively, and achieve financial and operational goals.
The manager is key in maintaining product quality, promoting the café brand, and driving sales.
A degree in management or similar
Minimum 2 years of experience in a management role
Strong leadership, communication, and organisational skills
Proficiency in point-of-sale systems, inventory management, and financial
Reporting.
Ideally, with knowledge of health and safety in a workplace but training will be given.
Key Responsibilities:
Café store operation
Compliance with health, safety, and food hygiene standards
Managing the opening and closing of the store, cash handling, cleanliness, and inventory
Coordinate with suppliers, arrange repairs and servicing of bakery equipment as needed
Team leadership
Manage and mentor staff, develop and manage staff schedules, and foster a supportive work environment
Product Quality and Presentation
Ensure and maintain the bakery's high standards
Work with the kitchen team and conduct regular quality checks on products and processes
Oversee proper food handling, packaging, and display of products
Customer Experience
Cultivate and maintain a friendly and welcoming atmosphere
Address customers' inquiries, requests, and complaints professionally and promptly
Sales and Marketing
Set and monitor daily, weekly, and monthly sales targets and commit strategies to meet them
Work effectively with Business Owners with strategies for growth
Financial Management
Manage budgets, cash flow, and financial reporting to the Business Owners
Optimise operational costs without compromising quality or customer service
Approve payroll and staff hours
Flexible schedule, including early mornings, weekends, and holidays to accommodate
the business operations.
Requires standing for extended periods and occasional lifting of heavy goods.
Must consent to a drug test and credit check if required.

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