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Sales and Operations Director

3 weeks ago

Auckland, Auckland, New Zealand Accent Group Full time

About Us

At Accent Group, our team members are passionate about empowering customers to lead a healthy lifestyle.

We believe in providing personalized service and correctly fitted footwear to support our customers' goals.

Our team is dedicated to ensuring that customers wear the right shoes for any activity, from first steps to last.

We extend our service beyond stores to engage with local communities, health professionals, schools, and sporting clubs.

This role is not just a job, but an opportunity to be part of a family that cares, develops, and rewards its members.

The Role & Responsibilities

We are seeking an experienced Sales and Operations Director to oversee high-performing stores in Auckland.

This opportunity is perfect for a motivated leader who wants to accelerate their career and drive success in retail operations.

You will work closely with the State Manager to drive sales, store performance, and operations initiatives.

Your responsibilities will include:

  • Ensuring efficient store operations to achieve optimal results in sales targets, KPIs, and customer satisfaction.
  • Motivating store teams to achieve sales and operational excellence.
  • Closely monitoring store performance to identify areas for improvement and opportunities for growth.
  • Effectively managing wage costs and resources to meet business objectives.
  • Coaching and mentoring store teams to develop their skills and abilities.

Benefits & Culture

A competitive bonus structure and incentives paid monthly.

Discounts on Accent Group brands - Hype DC, Skechers, Platypus, Vans, and more.

Opportunities to participate in leadership conferences, awards nights, product launches, and community events.

Working alongside a passionate and dedicated team committed to delivering exceptional customer experiences.

Training and development programs to help you grow your career.

Requirements

To succeed in this role, you will need:

  • Demonstrated experience as a Senior Store Manager or Multi-Site Manager.
  • Proven leadership skills and ability to motivate teams.
  • Strategic thinking and ability to drive sales and operational growth.
  • Sound operational and strategic skills, including stock control and visual merchandising.
  • Ability to build strong relationships with stakeholders and teams.

Inclusive Workplace

We strive to create an inclusive environment where everyone feels valued and respected.

We acknowledge and respect the Traditional Owners and ongoing custodians of the land - Aboriginal and Torres Strait Islander and Maori people.