Service Delivery Operations Manager
3 days ago
Are you a dynamic Manager with a passion for driving excellence in service delivery?
He Waka Tapu is seeking a highly motivated and experienced Service Delivery Operations Manager to join our whānau.
This role is pivotal in leading the practice, reporting, and operational management of our Social Services.
About the role
As the Service Delivery Operations Manager, you will provide visible and energetic leadership, translating strategies into specific objectives and ensuring balanced performance measures. You will champion operational excellence, attract and develop high-calibre talent, and encourage a positive and supportive culture across the service teams.
Skills and experience
- Experience working with Māori and within a kaupapa Māori environment.
- Demonstrated experience in Operational Management across large NGOs.
- Proven experience leading large teams.
- Relevant tertiary qualifications, management qualifications, and/or experience.
- Knowledge of best practice standards and a commitment to achieving and maintaining quality.
- Alignment with He Waka Tapu values and core principles.
- Commitment to Te Tiriti o Waitangi.
Benefits and perks
- Ongoing professional development and training
- Life and Health Insurance
About the organisation
He Waka Tapu is a Kaupapa Māori organisation who have been supporting individuals and the community for over 30 years.
Our Culture
Working together for the wellbeing of family. Our services are delivered using a kaupapa Māori framework encompassing Tinana (physical well-being), Wairua (spiritual well-being), Hinengaro (mental well-being), Whānau (family well-being). Our values help to guide an understanding of how to embed and practice meaningful and robust engagement to ensure that He Waka Tapu is the go-to place for practical knowledge about Whānau wellbeing.
We are respectful and show generosity and care for others, ensuring everyone's mana is enhanced.
We build relationships through shared experiences and working together.
We lead by inspiring others to see what is possible.
We all learn.
If you wish to apply, please ensure to include your CV and a cover letter to your application.
If you have any questions about the role, please contact Bonnie via email bonnie@hewakatapu.org.nz.
Please note that applicants for this position should have the legal right to work in New Zealand.
#J-18808-Ljbffr-
Delivery Expert Required
49 minutes ago
Christchurch, Canterbury, New Zealand DX Delivery Full timeOverview of DX Delivery ServicesDX offers a diverse range of delivery services, catering to various customer needs. Our extensive network enables us to provide timely and efficient solutions across the UK and Ireland.At DX, we prioritize customer satisfaction, ensuring that our services meet their expectations. We strive to deliver exceptional results while...
-
Warehouse Operative Role
49 minutes ago
Christchurch, Canterbury, New Zealand DX Delivery Full timeAbout DX DeliveryAt DX, we pride ourselves on being a market-leading provider of delivery services. Our extensive range of solutions includes parcel freight, secure courier, and logistics services, catering to both business and residential addresses across the UK and Ireland.We operate through three divisions: DX Freight, DX Express, and DX Logistics. Our...
-
Backs Warehouse Operative
3 hours ago
Christchurch, Canterbury, New Zealand DX Delivery Full timeAn exciting new Warehouse Operative opportunity at DXThis is a Backshift / Afternoons vacancyAbout UsDX are a market leading provider of a wide range of delivery services, including parcel freight, secure, courier and logistics services.We provide a wide range of specialist delivery services to both business and residential addresses across the UK and...
-
Operations and Service Delivery Manager
5 days ago
Christchurch, Canterbury, New Zealand Te Rūnanga o Ngāi Tahu Full timeOperations and Customer Service SpecialistTe Rūnanga o Ngāi Tahu is looking for an accomplished Operations and Customer Service Specialist to contribute to their team's success.The successful candidate will manage daily operations and deliver exceptional customer experiences while maintaining the company's core values and mission.Key responsibilities...
-
Service Delivery Operations Manager
1 day ago
Christchurch, Canterbury, New Zealand He Waka Tapu Limited Full timeAre you a dynamic Manager with a passion for driving excellence in service delivery? He Waka Tapu is seeking a highly motivated and experienced Service Delivery Operations Manager to join our whānau. This role is pivotal in leading the practice, reporting, and operational management of our Social Services. About the role As the Service Delivery Operations...
-
DX Logistics Operations
49 minutes ago
Christchurch, Canterbury, New Zealand DX Delivery Full timeAbout Working at DXDX is a dynamic and innovative organization, committed to delivering exceptional results. As a DX employee, you'll have access to ongoing training and development opportunities, as well as a comprehensive benefits package.Responsibilities:Safe and efficient unloading/loading of freightSupporting the delivery operation to ensure accurate...
-
Service Delivery Operations Director
2 days ago
Christchurch, Canterbury, New Zealand He Waka Tapu Limited Full timeAbout He Waka Tapu LimitedWe are a Kaupapa Māori organisation supporting individuals and the community for over 30 years.Our CultureWe work together for the wellbeing of family, delivering services using a kaupapa Māori framework that encompasses Tinana, Wairua, Hinengaro, and Whānau well-being.Job SummaryThe Service Delivery Operations Manager will...
-
Backshift Warehouse Position
49 minutes ago
Christchurch, Canterbury, New Zealand DX Delivery Full timeAbout Us: DX Delivery ServicesDX is a leading provider of delivery services, operating across the UK and Ireland. Our comprehensive range of solutions includes parcel freight, secure courier, and logistics services, designed to cater to the diverse needs of our customers.Our commitment to quality and customer satisfaction drives everything we do. We're...
-
Service Delivery Expert
7 days ago
Christchurch, Canterbury, New Zealand NZ Post Full time**Job Description:**We are seeking an experienced Service Delivery Expert to join our team in Timaru. As a key member of our logistics team, you will be responsible for delivering exceptional results and providing support to our delivery team.In this critical role, you will need to be able to work independently and as part of a team, demonstrating a...
-
Executive in Service Delivery
2 days ago
Christchurch, Canterbury, New Zealand He Waka Tapu Limited Full timeWho We AreHe Waka Tapu Limited is a Kaupapa Māori organisation committed to enhancing mana and wellbeing through our services.Our FrameworkWe deliver services using a kaupapa Māori framework that encompasses Tinana, Wairua, Hinengaro, and Whānau well-being.Job RequirementsThe Service Delivery Operations Manager will be responsible for leading our Social...
-
Delivery Manager
2 days ago
Christchurch, Canterbury, New Zealand Jr United Kingdom Full timeSocial network you want to login/join with:A pioneering healthtech company dedicated to transforming the way chronic and respiratory conditions are monitored and managed.Their cutting-edge AI-driven technology and passive monitoring solutions empower patients and clinicians with real-time insights, enabling proactive and preventative care.With a focus on...
-
Operations Field Service Manager
7 days ago
Christchurch, Canterbury, New Zealand Chorus NZ Limited Full timeWe're looking for a seasoned leader to take on the challenge of managing our fibre network operations, ensuring exceptional customer experience and network reliability.As Operations Field Service Manager, you'll oversee the delivery of fibre connections and network capacity growth, managing internal teams and service partners to meet KPIs and Service Level...
-
Operational Field Delivery Expert
5 days ago
Christchurch, Canterbury, New Zealand Chorus NZ Limited Full timeCompany OverviewNau mai, haere mai. We're Chorus, a team empowering Aotearoa's digital future with our ultra-fast fibre network.Job DescriptionWe're seeking a dynamic and experienced Field Operations Leader to oversee the delivery of our world-class fibre network, including connections, maintenance, and planned build work. You'll lead internal teams and...
-
Service Delivery Coordinator
2 days ago
Christchurch, Canterbury, New Zealand Nz Post Full timeService Delivery Coordinator, TimaruMonday to Saturday$29.30 per hour PLUS allowancesSelf-managing roleEver wondered about the magic behind parcel delivery?It's a tale of teamwork, cutting-edge and data-led technology, and some truly awesome people.All united by one mission – to deliver for New Zealand.The Service Delivery Coordinator, whilst having no...
-
Service Delivery Team Lead
2 days ago
Christchurch, Canterbury, New Zealand Nz Post Full timeAbout UsNZ Post is a stable government-owned agency committed to delivering high-quality services to New Zealand. We value our employees and offer opportunities for growth and development.Role OverviewThe Service Delivery Coordinator plays a crucial role in supporting the Manager to coordinate resources on site. This position requires strong communication...
-
Service Delivery Coordinator
7 days ago
Christchurch, Canterbury, New Zealand NZ Post Full timeService Delivery Coordinator, TimaruMonday to Saturday$29.30 per hour PLUS allowancesSelf-managing roleEver wondered about the magic behind parcel delivery? It's a tale of teamwork, cutting-edge and data-led technology, and some truly awesome people. All united by one mission – to deliver for New Zealand.The Service Delivery Coordinator, whilst having no...
-
Service Delivery Coordinator
1 week ago
Christchurch, Canterbury, New Zealand New Zealand Post Full timeService Delivery Coordinator - Timaru | Christchurch/CanterburyEver wondered about the magic behind parcel delivery? It's a tale of teamwork, cutting-edge and data-led technology, and some truly awesome people. All united by one mission – to deliver for New Zealand.The Service Delivery Coordinator, whilst having no direct reports, will play a key role...
-
Service Delivery Excellence Expert
21 hours ago
Christchurch, Canterbury, New Zealand He Waka Tapu Limited Full timeJob DescriptionThis role provides visible and energetic leadership, driving excellence in service delivery.The ideal candidate will have experience working with Māori and within a kaupapa Māori environment.Experience in Operational Management across large NGOs.Proven experience leading large teams.Relevant tertiary qualifications, management...
-
IT Service Delivery Lead
4 days ago
Christchurch, Canterbury, New Zealand Westland Milk Products Full timeAbout UsAt Westland Milk Products, we strive for excellence in everything we do. We believe in embracing change, driving innovation, and delivering outstanding results. Our team is passionate about making a positive impact and contributing to the success of our organization.Job SummaryWe are seeking a highly motivated and experienced IT Helpdesk Manager to...
-
Head of Operational Field Delivery
7 days ago
Christchurch, Canterbury, New Zealand Chorus NZ Limited Full timeNau mai, haere mai. We're Chorus. You may have already heard about us and know we're the team empowering Aotearoa's digital future with our ultra-fast fibre. We're a talented bunch who are passionate about our purpose; Unleashing potential through connectivity. Enabling better futures for Aotearoa.Te Wāhi |Where: Auckland, Wellington or ChristchurchTe...