Dental Front Desk
4 days ago
Busy, privately owned Dental Office, is seeking an energetic and knowledgeable Dental Front Desk Representative. Our Company features 12 locations with huge opportunity for internal growth. The ideal candidate will have Dental Front Desk experience; Dentrix experience is preferred but not required.
- Competitive Wage
- Paid Time off
- Paid Holidays
- Monthly Bonus Potential
- Health Insurance
- 401k
- Welcomes all patients to the Office by their name; provides personal introduction.
- Educates patients on the completion of patient intake forms.
- Confirms, updates, and verifies all patient demographic and clinically necessary information.
- Obtains and updates patient insurance information.
- Educates patients on the next steps; performs patient hand-off to the Dental Assistant or clinician.
- Monitors patients' waiting times; takes appropriate action to resolve patient flow issues, acknowledges wait times with patients, and offers solutions to accommodate patients' needs.
- Partners with the Office team to ensure patients' visits exceed expectations; takes appropriate action when visits do not exceed those expectations.
- Partners with the Office team to onboard and train new team members.
- Updates treatment plan information in the company system at the direction of the treating Doctor; collects and posts patient payments.
- Partners with the Office Manager and Doctors to optimize the patient schedule and flow.
- Monitors computer system for late patient arrivals and missed appointments; follows up with patients to confirm arrival or reschedule for the same day or next available appointment.
- Monitors computer system and completes daily patient appointment confirmations and completes insurance verifications.
- Performs general office duties; mail distribution, filing and pulling of patient charts, daily chart audits, ordering of office supplies, daily shipping and receiving, and shredding of protected health information.
- Maintains a safe, clean, and professional reception area including patient entrances, waiting areas, and bathrooms.
- Other duties as directed by supervisor.
REQUIREMENTS/QUALIFICATIONS
- Education Level: High School diploma or GED
- Job Related/Industry Experience: 1-3 years
- Ability to use Microsoft Office Word, Excel applications, and company operational systems.
- Physical Requirements: Mostly walking, talking, standing, and updating information in computer systems.
- Dentrix highly preferred; Dental Front Desk experience required.
-
Front Desk Receptionist
4 days ago
Dunedin, Otago, New Zealand Happydentistry Full timeJob DescriptionWe are seeking a highly organized and detail-oriented front desk receptionist to join our team at Happydentistry. As a front desk receptionist, you will be responsible for managing patient appointments, processing payments, and maintaining accurate records.Manage patient scheduling and appointment remindersProcess payments and handle billing...
-
Front Desk Associate
2 days ago
Dunedin, Otago, New Zealand 1300Smiles Ltd Full timeAbout UsLumino Frankton is a regional dental clinic providing comprehensive oral health care services to patients from all walks of life. As part of 1300Smiles Ltd, we strive to create a positive and inclusive work environment that values our employees' contributions and well-being.The RoleThis is an exciting opportunity for an organised and detail-oriented...
-
Front Desk and Decontamination Specialist
4 days ago
Dunedin, Otago, New Zealand 1300Smiles Ltd Full timeWe are seeking a highly organised and motivated Receptionist & Sterilisation Assistant to join our team at Lumino Frankton. As a valued member of our front desk, you will play a critical role in ensuring a positive patient experience and maintaining the highest standards of infection control.Main ResponsibilitiesPatient Interaction:Greeting patients and...
-
Dental Office Coordinator
4 days ago
Dunedin, Otago, New Zealand Happydentistry Full timeOverviewHappydentistry, a privately owned dental office with 12 locations, is seeking an energetic and knowledgeable front desk representative. The ideal candidate will have prior experience in a dental setting and proficiency in Dentrix software.Competitive compensation packagePaid time off and holidaysMentorship opportunities for career growthProfessional...
-
Front Desk Ambassador
6 days ago
Dunedin, Otago, New Zealand Scenic Hotel Group Full time**About Us**Scenic Hotel Group is a leading provider of quality accommodation in New Zealand. Our commitment to exceptional guest experiences and sustainability drives our business philosophy.**Job Summary**We are seeking a highly skilled Front Desk Ambassador to join our team at Scenic Hotel Dunedin City. As a key member of our front office team, you will...
-
Dental Practice Coordinator
2 days ago
Dunedin, Otago, New Zealand 1300Smiles Ltd Full timeWe are seeking a skilled and dedicated Receptionist & Sterilisation Assistant to join our dental practice in Frankton, New Zealand. As the face and voice of the practice, you will play a critical role in providing exceptional customer service and ensuring the smooth operation of our front desk. Your responsibilities will include assisting patients with their...
-
Front Desk and Accounts Coordinator
3 days ago
Dunedin, Otago, New Zealand Your People Recruitment Full time**Job Description:**We are seeking a highly organised and detail-oriented individual to join our client's team as a Receptionist & Accounts Administrator.The successful candidate will be responsible for handling all front desk duties, including answering phone calls, greeting visitors, and managing the reception area.Additional responsibilities include...
-
Front Desk Coordinator
4 days ago
Dunedin, Otago, New Zealand New Zealand Government Full timeAbout the RoleTe Kaika Wellbeing Hub is a centre of excellence for integrated services, established through a Treaty-based partnership between Te Kaika - Otakou Health and Te Whatu Ora.The purpose of this role is to provide friendly, efficient, and professional reception and service support to the Te Kaika Wellbeing Hub. This includes managing electronic and...
-
Patient Experience Specialist
4 days ago
Dunedin, Otago, New Zealand Happydentistry Full timeAbout UsHappydentistry is a leading provider of quality dental care with 12 locations across the region. Our mission is to provide exceptional patient experiences and deliver outstanding results.ResponsibilitiesThe front desk representative will be responsible for:Greeting patients and checking them inManaging patient flow and ensuring efficient use of...
-
Front Desk Professional
3 days ago
Dunedin, Otago, New Zealand Health New Zealand | Southern Full timeAbout the Team/Service/LocationHealth New Zealand | Southern is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive, so we can better understand and serve our community. We welcome applications from our diverse Maori, Pacific, disabled, and rainbow communities.Key...
-
Front Desk Coordinator
5 days ago
Dunedin, Otago, New Zealand Southern District Health Board (New Zealand) Full timeJob OverviewWe are seeking a skilled receptionist to join our community nursing team at Wakari Hospital Toroa Centre. As a key member of our administration team, you will provide exceptional customer service and support to patients, families, and visitors.Key ResponsibilitiesProvide front-of-house reception duties, including greeting patients and...
-
Dunedin, Otago, New Zealand 1300Smiles Ltd Full timeLumino Frankton is a dynamic and supportive dental practice located in the heart of Queenstown. We are currently seeking a skilled and enthusiastic Receptionist & Sterilisation Assistant to join our team. As a key member of our front desk, you will be responsible for ensuring a smooth and efficient patient experience.Key ResponsibilitiesPatient...
-
Customer Service Representative
7 days ago
Dunedin, Otago, New Zealand Southeastern Grocers Full timeCompany OverviewSoutheastern Grocers is committed to a culture of belonging, fostering an inclusive environment where diversity is celebrated. As a great place to work, we empower everyone to be their authentic selves.Job DescriptionThe customer service representative will increase customer confidence and loyalty by providing accurate, fast, and friendly...
-
Front Desk Support Assistant
2 days ago
Dunedin, Otago, New Zealand 1300Smiles Ltd Full timeOur dental practice in Frankton, New Zealand, is a part of 1300Smiles Ltd. We are dedicated to providing exceptional oral health care services to our patients from all walks of life. We are seeking a reliable and passionate individual to join our team as a Receptionist & Sterilisation Assistant. The ideal candidate will have excellent communication skills,...
-
Community Nursing Front Desk Coordinator
6 days ago
Dunedin, Otago, New Zealand Southern District Health Board (New Zealand) Full timeAbout the Team/Service/Location: We are a dynamic team within Health New Zealand | Te Whatu Ora - Southern, working together to provide high-quality healthcare services to our community. Our team is committed to excellence and strives to make a positive impact on the lives of our patients and their families.Job Description: As a receptionist in our community...
-
Healthcare Service Associate
2 days ago
Dunedin, Otago, New Zealand Southern District Health Board (New Zealand) Full timeJob SummaryWe are seeking a highly skilled Front Desk Coordinator to join our team at Te Kaika Wellbeing Hub. The successful candidate will provide friendly, efficient, and professional reception and service support to our patients and clients.
-
Front Desk Coordinator
2 days ago
Dunedin, Otago, New Zealand Southern District Health Board (New Zealand) Full timeAbout UsSouthern District Health Board is a leading provider of healthcare services in New Zealand. Our mission is to improve the health and wellbeing of our community.
-
Practice Management Representative
4 days ago
Dunedin, Otago, New Zealand Happydentistry Full timeBenefitsAs a front desk representative at Happydentistry, you can expect a comprehensive benefits package, including:Competitive salary and bonusesProfessional development and training opportunitiesMentorship programs for career growthPaid time off and holidaysWhat We're Looking ForWe're looking for a highly motivated and organized individual who is...
-
Healthcare Front Desk Administrator
3 days ago
Dunedin, Otago, New Zealand New Zealand Government Full timeAbout the RoleWe are seeking a skilled Receptionist to join our team at Te Kaika Wellbeing Hub. As a Receptionist, you will be responsible for providing friendly, efficient, and professional reception and service support to our clients. Your primary duties will include managing electronic and paper filing systems, meeting room bookings, and administrative...
-
Dunedin, Otago, New Zealand Your People Recruitment Full time**About the Role:**As a Receptionist & Accounts Administrator, you will play a vital role in supporting the day-to-day operations of our client's business.You will be responsible for handling all front desk duties, including answering phone calls, greeting visitors, and managing the reception area.In addition to this, you will assist with basic accounting...