Administration Team Lead
1 day ago
Affinity Medical Imaging is Wellington's newest Radiology provider bringing high-tech imaging services to several locations around the Capital.
We're looking for an Administration Team Lead to manage, support and develop an already fantastic team of Patient Care Coordinators as they provide first class customer service and patient care across our 3 Wellington sites. While experience in a healthcare setting is important, it will be your proven ability to lead, organise and empower your team that will equip you to drive excellence in our customer service and administrative processes.
Based primarily at our Johnsonville site, as well as overseeing Lower Hutt, and Newtown when it opens later in 2025, this is a permanent full-time position with Monday to Friday flexible hours, and will suit an inspiring people manager with a confident, composed and mature approach to team leadership.
Key Responsibilities Of The Role Are To- Lead, support and develop a team of Patient Care Coordinators
- Be involved in recruitment, selection and training of new reception staff
- Motivate & empower the team through performance appraisal & coaching
- Manage staff rosters and submit timesheets
- Oversee invoicing & processing of claims, payments and other administrative duties
- Proven record of effective team leadership in a customer service environment
- Experience in medical administration, familiarity with medical terminology and understanding of imaging procedures
- Expertise with patient management software e.g. COMRAD is an advantage
- Excellent IT skills and the ability to pick up new systems quickly
- Ability to build and maintain positive relationships with and between staff, patients & referrers
- High level of professionalism, personal presentation and accountability
- Competitive remuneration
- 5 weeks annual leave
- Generous health insurance subsidy
- Free parking
- A supportive & fun working environment where everyone matters.
- A robust Employee Assistance Programme
- Staff discounts on services
- Discounts on retail, banking, childcare, e-bikes, gym memberships and more
This is an exciting time to join a dynamic and growing private organisation. If this opportunity sounds like the next move in your career please click APPLY now to view the Position Description and submit your application online.
Applications close 7 April 2025; however we reserve the right to close the applications earlier if our perfect candidate is found beforehand, so don't delay.
Please note, you must be already residing and eligible to work permanently in New Zealand to be considered for this role.
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