Account Manager
7 days ago
About the company
At CARTERS, we've been helping build New Zealand - and Kiwi trade careers - for over 150 years. Our continued success and reputation as the best building partner in the market can only happen with the right teams. That's why we look for people who are results-focused, have shared values, and are passionate about customer success.
About the role
Our Account Managers are pivotal to the success and growth of our business. As an Account Manager, your role is about maintaining strong customer relationships through exceptional service while focusing on sales growth through existing customer spend and new business development.
Based at CARTERS Madras Street in Christchurch, you will manage an existing ledger of Residential and Commercial customers while hunting new business through prospecting, networking, and relationship building.
We're looking for someone who has an eye for emerging markets and is not afraid to knock on doors.
You'll have the autonomy and flexibility to manage your call cycle, ensuring results-driven engagements with customers on building sites, identifying opportunities, and understanding your customers' builds and anticipating what they need next.
You will develop and maintain supplier relationships to ensure we provide complete solutions and packages for customers.
You will be heavily involved in the entire sales process, collaborating with internal teams around stock availability, delivery times, and pricing to ensure customer needs are met and issues resolved in a timely manner. You will also drive the sales process through Frame and Truss Manufacturing from estimates through to production.
Skills & Experience
The ideal candidate will be a natural when it comes to customer service and sales as well as a true hunter. You will also possess the following qualities:
- Solid planning and organisational skills
- A proven sales and relationship management track record
- Highly self-motivated with exceptional work ethic
- Strong commercial adaptability and agility
- Solutions-focused
- Building or trade industry knowledge is advantageous
What we offer
In return, we'll make sure you're looked after in a professional, positive, inclusive, and supportive working environment that you can be proud of. We offer:
- A competitive base salary plus incentives, Vehicle, laptop & mobile
- 7.5% Benefits Package, includes Superannuation Savings Scheme, Life & Disability Insurance
- We also pay for your Southern Cross Health Insurance
- Training, development, coaching, and promotional opportunities
- Supportive, respectful, fun, collaborative, diverse team
- Buying privileges across all Carters stores
If this sounds like you, we'd be keen to hear from you. Apply to work with CARTERS today. You won't look back
Reference # 31390
Posted on: 18 Mar 2025
Closes on: 30 Apr 2025
Location(s): Christchurch
Expertise: Branch Operations, Customer Services, Operations, Sales
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