Admissions and Quality Coordinator

1 week ago

Hamilton, Waikato, New Zealand Navitas Full time

The University of Waikato College is operated by the Navitas Group, a global organisation delivering a range of programmes from pre-university and pathway programmes to degree courses, English language and vocational training. We provide numerous study options to aspirational learners across our global network of colleges and campuses, powered by our diverse and talented staff. Our success is underpinned by our unparalleled international network and peerless commitment to student experience and outcomes. Our passion drives us to discover new teaching and learning models and technology to improve education, both now and in the future.

Our Waikato College is part of the University Partnerships Australasia division (UPA). Where our students benefit from exceptional support and teaching excellence and our partners benefit from our global resources and international expertise. Our partner, the University of Waikato, is a prestigious institution, with a strong QS ranking and internationally recognised qualifications.

The University of Waikato College is located in the heart of the beautiful University of Waikato campus and all College students are University students from day one. We offer foundation certificates for international and domestic students, international diplomas (first year Bachelor degree), and a Pre-Masters programme. We offer general and academic English language programmes and also host international study groups from a diverse array of countries.

Job Description

The role of Admissions and Quality Coordinator in the University of Waikato College is to deliver high quality admission advice to future domestic and international students and agents in a timely and efficient manner. The role provides expert assistance in relation to applicants and entry requirements to education agents and students, the University, and Navitas. This involves processing direct and agent applications for College programmes, entering data, issuing offers, tracking conversion activity, and ensuring that excellent customer service and quality standards are maintained.

The role also provides administrative support with the academic quality assurance processes, academic integrity, and support for academic committees. This includes preparing agendas, recording minutes, preparation of internal and external communications, database management and other secretarial tasks.

Reporting to the Admissions Manager this role works closely with the College Director, Academic Manager and Student Experience Manager by utilising a collaborative team approach, engaging in efficient practices which are observed through the productive completion of daily tasks.

Qualifications

Essential:

  • Tertiary academic qualification(s).
  • Relevant work experience preferably in a tertiary education setting.
  • An understanding of New Zealand/overseas education systems.
  • Excellent verbal communication skills; strong interpersonal skills including the ability to deal effectively with clients by phone, e-mail and in person.
  • Demonstrated written communication skills that enable accurate and independent preparation of written correspondence on a range of student admissions and academic quality matters.
  • Experience in using various student management systems and CRM systems, including proficiency in the MS Office suite.
  • Demonstrated commitment to the provision of a high-quality client-focused service.
  • Ability to manage a high volume of tasks with competing priorities in an organized manner and within strict deadlines.

Desirable:

  • Knowledge of admissions policies and procedures pertaining to administration and admission of undergraduate students, both domestic and international.
  • Knowledge of or the regulatory framework relating to international and domestic students.
  • Additional language skills.
What we can offer
  • A chance to make a tangible difference to growing our business.
  • Collaborative work with a multidisciplinary management team.
  • A position at the nexus of a top-tier University and a global education leader.
  • A flexible, inclusive work culture.
  • A scenic work environment at the University of Waikato campus.
  • Networking opportunities with peers across Australasia.
Diversity Equity and Inclusion

Navitas promotes and embraces an inclusive and diversified workforce. We believe equality, flexibility and diversity in the workplace will deliver a rich and collaborative environment for our employees, students and clients. We encourage applications from candidates with disabilities, of all ages and genders, Māori and Pacific and diverse community groups.

How to Apply

Please submit your application online to ensure it is processed correctly. We are reviewing candidates upon receipt, so early applications are encouraged. For enquiries about the role and a copy of the position description, please contact Aleks Pipek, Admissions Manager, via email: aleksandra.pipek@waikato.ac.nz

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