Receptionist / Admin Support, 12 month Fixed Term Maternity Cover

2 weeks ago


ManawatuWanganui, New Zealand Kapiti Youth Support Full time
Receptionist / Admin Support, 12 month Fixed Term Maternity Cover

Receptionist / Admin Support. Part time position - 24 hours per week. 12 month Fixed Term Maternity Cover

KYS is a Youth One Stop Shop (YOSS) situated on the beautiful Kāpiti Coast, providing a range of free primary health, mental health, wellbeing and social services to rangatahi aged between 10-24 years.

The role:

KYS is looking for an exceptional Receptionist / Admin Support person to join our passionate team of professionals. The person we are looking for needs to thrive under pressure, be unflappable and enjoy multi-tasking in a very busy environment. Passion and empathy for youth is essential.

You will be the first face-to-face contact for many rangatahi accessing the service and must therefore be able to consistently deliver a great first impression and have the ability to engage with young people.

Main Responsibilities:

  • Receptionist and Admin Support for a busy Youth One Stop Shop
  • Answering all incoming phone calls and texts, handling caller's enquiries where possible or redirecting the calls and taking messages
  • Booking appointments using Medtech
  • Scanning of information
  • PHO & casual enrolments, reporting, query building and statistics
  • Co-ordinating mail & emails
  • Managing stationery requirements
  • Meeting agendas, minutes and filing
  • Being organised, calm and professional in a busy and sometimes challenging environment

Qualifications:

  • A caring and empathetic attitude
  • The ability to effortlessly build rapport with young people
  • Capable of managing a number of young people and their families in the waiting room whilst maintaining a professional and welcoming manner
  • Highly effective verbal and written communication skills
  • A commitment to providing excellent customer service
  • A professional, friendly, non-judgmental and helpful personality
  • Enjoy working in and being part of a team - this is a shared role, so ability to work closely with other team members is essential
  • The ability to be flexible and well organised, juggling multiple tasks at the same time
  • Previous experience in similar reception/administration roles
  • An intermediate knowledge of Microsoft Office, including Word and Excel (this is a pre-requisite)
  • Prior experience with Medtech (this will be an advantage but not essential as full training will be given)

What we offer:

  • The opportunity to work alongside an awesome team of skilled, dedicated professionals who are passionate about the health, wellbeing and education of taiohi
  • A dynamic working environment that is caring, supportive, positive and fun
  • KYS actively supports professional development opportunities
  • Competitive salary, dependent on qualifications, skills and experience

How to apply:

All applications should be submitted electronically via seek. Applications close Saturday 22nd March 2025.
To find out more about KYS visit our website – www.kys.org.nz

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