Receptionist Te Kāika Well Being Hub

1 week ago

Dunedin, Otago, New Zealand Southern District Health Board (New Zealand) Full time

Select how often (in days) to receive an alert: Create Alert

  • Salary between $65,627 and $70,024 per annum
  • Permanent role, full time 40 hours per week
  • Monday to Friday role with hours worked between 0800 - 1700

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, we're building a health system underpinned by partnership, equity, sustainability, whānau-centred care, and excellence.

About the Role

The purpose of this role is to provide friendly, efficient, and professional reception and service support to Te Kāika Wellbeing Hub, Health NZ Southern and referral loading waitlisting support to Outpatient Services.

Tasks include but are not limited to:

  • Providing reception and front counter service
  • Managing electronic and paper filing systems and procedures relevant to the Te Kāika Wellbeing Hub, enabling quick access to information
  • Manage meeting room bookings and provide administrative support for booked appointments
  • Processing internal and external referrals to the Outpatient specialities
  • Outcoming accepted and declined referrals and production of associated correspondence
  • Supporting the teams to log onto computers and troubleshoot any IT problems incurred

About the Team/Service/Location

Health New Zealand - Te Whatu Ora - Southern has the largest geographical coverage of all the New Zealand regions, providing services to 350,000 people in diverse communities. We take pride in all the services we provide, and our aim is to improve, promote and protect the health of our region. We believe that our dedicated and passionate staff are a significant driving force behind the achievement of these standards, and we need more like-minded people to help us continue providing for our community.

About You

We are looking for a strong team player who has excellent written and verbal communication skills.

Our ideal candidate will:

  • Have previous customer service experience and have experience implementing Te Tiriti o Waitangi.
  • The ability to work well in a team and foster good interpersonal relationships.
  • High attention to detail
  • Excellent computer skills: proven experience in use of Microsoft Word, Excel, Publisher and Outlook (email) with the ability to learn other job-specific programmes.

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

To apply please click "apply now." All applications must be submitted through our online careers portal by 04 April 2025. If you have any questions about the role, please contact Mikayla Hamilton at Mikayla.hamilton@tewhatuora.govt.nz

We will review applications as received and may proceed with the recruitment process before the closing date of this advert.

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