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Healthcare Facilitator Role

3 weeks ago

Dunedin, Otago, New Zealand New Zealand Government Full time

About the Company:

New Zealand Government provides public services that improve the health, education and wellbeing of all people in New Zealand. We are a key partner in the country’s social and economic development.

We have a vision for a healthy, equitable society where everyone has access to quality healthcare and is able to thrive.

The role you will be applying for is within our team of dedicated professionals who work tirelessly to achieve this vision.

About the Role:

This position plays a crucial part in ensuring the effective functioning of Te Kāika Wellbeing Hub and the Health New Zealand services. As a successful candidate, you will be responsible for coordinating administrative tasks, ensuring service standards are met and resolving complaints in a timely manner.

You will also be required to work closely with stakeholders to ensure that Health NZ outpatient services delivered from Te Kāika Wellbeing Hub are run in a way which best supports the health needs of the community.

Key Responsibilities:

  • Coordinate the administration of Te Kāika Wellbeing Hub and Health New Zealand services
  • Ensure service standards are met and complaints are resolved promptly
  • Work with stakeholders to develop strategies that promote the health needs of the community
  • Collaborate with the Charge Nurse Manager and other teams to provide support and ensure seamless operations
  • Develop relationships with key partners to realise the vision of providing wraparound care that benefits Māori, Pasifika and low-income whānau

About You:

We are looking for a strong team player with excellent written and verbal communication skills. Our ideal candidate will have three or more years of administration experience and have experience implementing Te Tiriti o Waitangi principles.

You will be highly motivated, able to work independently as well as lead a team, and possess strong analytical and problem-solving skills.

Requirements:

  • Three or more years of administration experience
  • Experience implementing Te Tiriti o Waitangi principles
  • Excellent written and verbal communication skills
  • Ability to work independently and lead a team
  • Strong analytical and problem-solving skills