House Person

3 months ago


Auckland, Auckland, New Zealand Hilton Auckland Full time
A House Person is responsible for general cleaning and maintaining housekeeping stores to deliver an excellent Guest and Member experience.

What will I be doing?

As a House Person, you are responsible for general cleaning and maintaining housekeeping stores to deliver an excellent Guest and Member experience. A House Person will also be required to greet guests and ensure corridors are kept tidy. Specifically, you will be responsible for performing the following tasks to the highest standards:

Greet guests in public areas and rooms in a warm and friendly manner
Ensure corridors are kept clear at all times
Achieve positive outcomes from guest queries in a timely and efficient manner
Maintain Housekeeping stores in a clean and tidy state, ensuring they are locked at all times
Carry out lost property procedures
Ensure chemicals are used and stored correctly
Report maintenance issues
Comply with hotel security, fire regulations and all health and safety legislation
Dispose of waste accordingly
Be environmentally aware
RequirementsWhat are we looking for? A House Person serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Positive attitude
Good communication skills
Ability to work under pressure
Ability to work on own or in teams
Commitment to deliver high levels of service to guests
Methodical and well organised
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Previous experience in similar roleWhat will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

Source: Hospitality Online


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