Senior Risk Advisor

1 week ago


Wellington, Wellington, New Zealand Marsh Full time

Senior Risk Advisor

Marsh is seeking a highly skilled Senior Risk Advisor to join our Wellington office. As a key member of our team, you will play a critical role in managing a portfolio of accounts, ensuring exceptional customer service and driving business growth.

About the Role

  • Manage a portfolio of accounts, providing high-quality customer service and ensuring timely and accurate delivery of client-related administration and documentation.
  • Assist Client Executives in all aspects of client service, including face-to-face client contact, administration, technical support, and business development.
  • Develop and maintain effective long-term relationships with key client decision makers, monitoring political, management, and other changes within client organizations to preserve and protect the Company's relationship with the client.
  • Take a proactive approach to all aspects of account management and service delivery, ensuring client needs are identified and met in line with agreed service standards.
  • Implement successful account retention and defence strategies, maintaining awareness of all large and potentially complicated claim-related matters and assisting in the negotiation of equitable claim settlements on behalf of clients.
  • Possess a thorough understanding of all major classes of insurance offered by the Company and stay up-to-date with new technical and product developments.

About You

  • Experience in fire and general insurance, with a strong understanding of the New Zealand insurance market.
  • New Zealand Certificate in Financial Advice (Level 5) or commitment to obtaining within a reasonable timeframe.
  • Demonstrated experience in the insurance industry, with a proven track record of delivering exceptional customer service and driving business growth.
  • Negotiation and problem-solving skills, with the ability to build strong relationships with clients and colleagues.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Possess good working knowledge of all aspects of insurance and other relevant legislation.

About Marsh

Marsh is the world's leading insurance broker and risk adviser, with over 45,000 colleagues advising clients in over 130 countries. We offer a comprehensive range of risk solutions and advisory services, helping clients navigate an increasingly dynamic and complex environment.

Our Culture

At Marsh, we value diversity, inclusion, and flexibility. We aim to create a work environment that is supportive, collaborative, and inclusive, where everyone feels valued and empowered to succeed.

What We Offer

  • A comprehensive training and development program, designed to help you grow and develop your skills.
  • A flexible and supportive work environment, with opportunities to work remotely and collaborate with colleagues in our office.
  • A competitive salary and benefits package, reflecting your value to our organization.
  • A chance to work with a global leader in the insurance industry, with opportunities to develop your skills and expertise.

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