National Excellence Management Expert

2 weeks ago


Manukau, Auckland, New Zealand Kuehne+Nagel Full time
Due to growth in our Key Account space, we are now recruiting for an additional Excellence/Data Analyst Expert to support our KAM team and our Customer Solutions offering

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Your Responsibilities:

  • To create and provide regular KPI reporting as specified by key account or agreed SOPS
  • To coordinate data quality activities KN internally and with key account customer
  • To ensure KN reporting meets customer requirements
  • To manipulate + extract data to ensure customer requirements are met
  • To identify options for potential solutions and assessing them for both technical and business suitability
  • To create and maintain Tableau dashboards
  • To liaise extensively with external or internal clients; i.e. conference calls and workshops
  • Root cause analysis of system and / process control failures in order to provide appropriate and timely solutions
  • Review operational requirements where a technical solution can ensure better performance.
  • Understand and identify the root cause of data quality failures whether it be system or operational

Your Skills and Experiences:

  • Previous experience in business/data analytics
  • Advanced excel skills
  • Sound analytical and problem solving skills
  • Strong attention to detail
  • Strong time management, being comfortable working towards tight deadlines and remaining calm under pressure. This includes juggling competing priorities and working in a fast pace environment
  • Proven success in building positive working relationships both internally and externally
  • Excellent communication skills, both written and verbal

About Kuehne+Nagel


With over 80,000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.


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