Ict Support Engineer

2 weeks ago


Auckland, Auckland, New Zealand Expert It Group Full time

Our Company Expert IT is a managed service provider known for delivering top-notch remote and on-site services in the IT field. This role is based in Manukau city, Auckland, with the exciting chance to travel all around New Zealand.

Key Responsibilities:

  • Provide technical support to clients, addressing and solving tech issues through thorough analysis.
  • Identify and resolve network, servers, and endpoint devices problems, recommending necessary actions.
  • Troubleshoot and fix system issues, offering support for various desktops, software, hardware, and other systems.
  • Administer systems including Windows OS, Microsoft Office suite, basic printing, and server hardware support.
  • Review and suggest current and future hardware/software for clients.
  • Ensure effective communication with clients to maintain quality standards.
  • Provide remote and on-site support to clients in different locations.

Essential skills and experience:

  • Bachelor's degree in engineering with at least 3 years of relevant work experience.
  • Proficiency in Microsoft technologies such as Windows Server, O365, Windows 7-11, and Active Directory.
  • Experience in desktop administration, provisioning, and troubleshooting.
  • Strong time management, analytical, and problem-solving skills.

To support your performance, you will receive:

  • $65,000 to $70,000 salary range based on experience.
  • Company car.
  • Mobile phone.

We present you with the opportunity to work with cutting-edge technologies, collaborate with skilled engineers, and be part of a learning-focused environment.


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