Platform Support Manager

2 weeks ago


Auckland, Auckland, New Zealand Chorus NZ Limited Full time

Contract:

Permanent, Full time**
Where: Auckland or Wellington

We're all about endless potential:

We're the team in charge of empowering New Zealand's digital future. A future few can imagine. It started with the roll-out of our once in a hundred year network.

But there's much more to come as we keep pushing what's possible, providing unlimited access to an ever-evolving range of innovative products and services.

Technology that'll support, inspire and connect people and businesses for generations.

To that end, we need more curious, collaborative and forward-thinking people.

Because while we're busy improving our national network, we'll need more of the best to join our truly inclusive workforce, one where you'll be made to feel you belong, and that everything you do is valued (because you do, and it is).

As for our culture. Our people say it's one of the best around. We're proud of that.

And with our Chorus Care package benefits behind you too, you'll have everything you need to seize this opportunity and make it your own.


Work your way
:

What you'll be doing:

In addition, you'll be:

  • Working collaboratively across Chorus teams to support the on boarding of new providers and other external stakeholders.
  • Providing guidance and support for platform incidents and problems
  • Working with Chorus technology teams and projects to support the delivery of new capabilities

What you'll bring to the table:


Not every problem has the same solution and the problems you will encounter are as diverse as our people and the work they do.

You can see the connection between the way we work and the technology that can deliver it.

  • Familiarity and understanding of modern service management practices
  • Knowledge of agile practices and principles
  • Experience in supporting business stakeholders and senior leaders
  • Academic qualifications in the ICT or Engineering field, or industry qualifications in ICT, or relevant workplace experience
  • Excellent relationship builder and influencer who can persuade teams, form strong working relationships, and gain stakeholder support
  • Change management skills and a proven ability to implement programmes of work
  • Focus on continuous improvement to further mature the way in which we support our customers

Keen?:

Important legal stuff:

  • Only applicants with Citizenship, Residency or a valid work visa will be considered for this role. To apply, submit your CV and a Cover Letter that outlines your skills and experience as they relate to this role._

Required Skills:

Required Experience
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