Shop Manager

2 weeks ago


Auckland, Auckland, New Zealand Sushi Lab Nz Limited Full time
A busy sushi shop located in the commercial area of the beautiful Browns Bay in Northshore, Auckland.
We serve a wide range of yummy and healthy sushi products for both dine in and takeaway customers.

We are seeking a dedicated Shop Manager to lead our team to deliver authentic cuisine and exceptional customer service to our neighbourhood.

This is a full-time, permanent role.

You will work for a minimum of 39 hours per week, on Monday, Wednesday to Sunday, between 9:30 am – 4:30 pm.

We close on Tuesday,

Job Responsibilities:
Oversee daily operations of the sushi shop, including food production, staff management, customer service, and stock control
Order, pick up, and deliver ingredients, equipment and materials when required
Work with director and shop staff to plan menus and products
Ensure exceptional standards of food quality, presentation and service
Maintain compliance with health and food safety regulations
Hire, train, and supervise shop staff, fostering a collaborative team culture.
Develop and implement strategies to drive sales and business growth
Promote business on various social media channels
Liaise with food delivery service providers to improve sales
Seek feedback from customers and business partners and optimise product and service
Assisting in greeting customers, taking orders and receiving payments.

Requirements:
A tertiary diploma qualification in any field
Ideally you would have experience in a managerial role within the hospitality industry however this is NOT a must
Leadership skills with the ability to motivate and inspire a diverse team
Excellent communication and interpersonal skills
Confidence in leading a team to achieve business and success
Able to work on both Saturday and Sunday.
Proficiency in MS office suite, banking, and cash handling
Hold a driver licence and can drive without restrictions
Being able to pass health and criminal checks if required
Hold a food safety certificate

Join us and play a pivotal role in delivering exceptional dining and customer experiences.

If you have the skills and experience to thrive in a leadership position, we invite you to apply for the Shop Manager role.

Please submit your resume and a cover letter detailing your relevant skills and experience, your visa status if you are not a New Zealand citizen, and why you are the ideal candidate for this position.


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