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IT Support Specialist L1-2
4 months ago
- Upskilling staff is an important part of their culture earn and learn
- Grow from level 1 & 2 IT Support Specialist to Engineer
Our client is a Kiwi success story with offices across NZ and AU servicing 400 plus companies taking care of their customers' complex IT issues, helping them succeed with smart thinking and technology.
Depending on your skills, you will be on-site at the service desk located at HQ in Ellerslie or have an opportunity to be located at a customer site 100% of the time.
What you'll be doing:
- Microsoft support with Active Directory
- Exchange
- Remote Desktop Support
All things MS36
- Desktop support
What you'll need to succeed:
The key to success here is you. Are you passionate to learn? Are you dedicated to exceed? Will you go all in?
Team fit is another key factor that will make you stand out from the others.
It is very important that you have a friendly personality, enjoy the banter, and look forward to working as a team.
If you're an introvert who likes to keep to yourself, then you most likely won't thrive well in this highly energetic environment.
You need to enjoy what you do and that will translate into the service you provide to external customers.
Having come from an MSP or similar business environment, you will need to have experience looking after L1-2 external customer queries and bring a fast resolution.
- A friendly and warm communication style is essential
- Proven commercial service desk experience in an MSP environment is desirable (Minimum 2 years)
- Suitable IT support certifications
- Right to work in NZ
Note:
We review all CV's manually and you will only be contacted if your skills and experience meet the requirements of any of our clients.
Job Reference:
VD3489323