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Site Technology Lead

3 months ago


Mount Maunganui, New Zealand Avaso Technology Solutions Full time
**Position

  • Site Tech Lead****Location
  • Mount Maunganui, New Zealand**As part of the Site Technology Servicing team, we provide onsite IT technical support to all Offices / Plants / Labs within our scope, which includes all users and onsite hardware within the locations described within the job description.

This also includes but is not limited to:

  • Onsite Visitor support
  • Project Support
  • Asset/stock management / E-Waste
  • Onsite Training / User Education
  • Local Vendor Coordination
  • VC / Conference room support
  • LAN / WAN/Internet / SD-WAN Networking Setup, Administration and Support
  • Server Infrastructure Setup, Administration and Support

List special technical, academic or other knowledge required as a minimum qualification in this job.

  • Understanding of Microsoft/Apple Products
  • Understanding of security, network and midrange technologies.
  • Knowledge of mobility products: Apple/Android
  • ITIL Foundation or equivalent

How much and what type of additional work experience is required as a minimum for this job.

  • Experience within an international company
  • Experience managing 3rd party vendors.
  • Experience building and maintaining local relationships with enduser community, global site tech teammates and backend support teams.
  • Basic understanding of Automation / R&D technologies
  • 5 7 Years experience working in Site Technology Servicing environment, managing and providing guidance to technical teams providing operation support at multiple locations.

Preferred Skills

  • Describe special technical, academic or other knowledge preferred in this job.
  • Prince 2 Practitioner
  • Apple/Microsoft Certification
  • Agile Methodology
  • Local BMS Solutions
Additional Experience needed

  • Able to manage and provide technical guidance to site tech team members.
  • SLA management and customer satisfaction management
  • Resource and capacity planning