Business Analyst

1 week ago

Auckland, Auckland, New Zealand New Zealand Post Full time
  • Be part of a team that's constantly adapting and evolving to lead in the digital era
  • Auckland, Wellington or Christchurch based opportunity
  • Experience dynamic professional growth through engaging in cutting-edge projects

We are on the hunt for an agile Business Analyst to join our Technology and Platform team at Datam.

In this pivotal role, you'll dive into collecting essential requirements, crafting detailed user stories, and defining acceptance criteria for our diverse multi-channel communication streams. These streams span the spectrum from cutting-edge digital capabilities to the enduring realms of traditional print, mail, archive, and email platforms. Your responsibilities extend far beyond information gathering. You'll forge strong connections with our valued customers and collaborate closely with Developers, Analysts, and Service Delivery Managers. Your talent for transforming requirements into actionable DevOps strategies will be a game-changer for our team.

For those ready to take the leap, there's ample room for professional growth and engagement in innovative projects as we transition from conventional physical operations to the dynamic world of cloud-based work.

This is your chance to immerse yourself in our ever-evolving business during an exciting phase of transformation. We are committed to staying at the forefront of the dynamic digital landscape. Our shift to cloud-based systems showcases our dedication to innovation. As one of the most robust players in the market, we take pride in serving prominent clients and engaging in captivating, large-scale projects.

Be part of a team that's constantly adapting and evolving to lead in the digital era. This is more than just a job—it's an opportunity to grow, innovate, and make a real difference.

Are you ready to take your career to the next level with Datam? Apply now and help shape the future of our technology and platform team

Mōu - About you You are a proactive and analytical thinker with a passion for technology and innovation. You possess excellent communication skills, allowing you to bridge the gap between technical teams and business stakeholders effectively. Your experience in creating user stories, gathering requirements, and defining acceptance criteria is complemented by a deep understanding of DevOps principles. You thrive in a collaborative environment, enjoy solving complex problems, and unafraid to pose questions to get answers. Your ability to adapt to new challenges and drive continuous improvement will make you an ideal fit for our forward-thinking team.

Alongside the above, you'll couple this with;

  • Proven experience as a Business Analyst in a technology-driven environment.
  • Proficiency in crafting user stories and defining acceptance criteria.
  • Excellent interpersonal and communication skills.
  • Familiarity with DevOps practices and methodologies.
  • Ability to work collaboratively with cross-functional teams.

Working at Datam - the standalone customer communications arm of NZ Post - you'll join one of the largest customer communications management businesses in New Zealand.

Datam provides solutions and services that connect leading organisations and Government Agencies with their customers. These interactions include statements, invoices, regulatory communications, and personalised marketing, all delivered through the channels that their customers prefer to engage in.

We've been helping NZ businesses and government agencies connect with consumers and customers for over 35 years. It's an exciting time to join Datam because the way that our customers are connecting is rapidly evolving and they are relying on us to provide new communication channels and experiences.

You can learn more about what we do HERE .

He Aha Te Pai - What you'll love about us

Alongside the opportunity to work with a team passionate about our customers' success, our permanent employees enjoy a wide variety of benefits including:

  • Hybrid working, and flexible hours possible
  • Access to discounted health insurance plans for you and your family
  • Special rates on fantastic holiday home accommodation around New Zealand
  • Retail shopping discounts with our partners
  • An Employee Assistance programme to support you when you need it

NZ Post is an iconic organisation with a rich history and bright future. We're in the midst of transformational change as we disrupt our industry on our quest to be the #1 delivery partner for e-commerce. It's an exciting time to join.

Hiahia? - Interested? Come and join the whanau

If this sounds like your next career move, apply today, or to find out the full requirements of the role please download the JD available via the NZ Post website. If you require additional information, contact Jessica Barron (Talent Acquisition Specialist) on

Applications for this position close on Tuesday 25 June 2024.

Due to the fast-paced nature of NZ Post, our vacancy close dates may be subject to change, sodon'tdelay and make sure you apply as soon as possible.

All applicants will also be required to provide proof of their eligibility to work in New Zealand. Appointees will be subject to a security and credit check and may be required to undertake a drug test.

If you're interested in a role, please apply directly through our online portal. Our team of experienced in-house recruiters is the glue between our business and finding the right person for the role and we therefore won't consider candidates through agencies (unless previously arranged).

There's something really special about being part of the team here at NZ Post - Tukurau Aotearoa, who we are and what we stand for is grounded inour values .

We are proud to be Rainbow Tick certified and recognise the diversity and uniqueness of our workforce and reaffirm our commitment to create a safe and inclusive environment for everyone.

  • Project Management and Business Improvement (1)
#J-18808-Ljbffr

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