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Service Manager

3 months ago


Gisborne, Gisborne, New Zealand New Zealand Government Full time
Te whiwhinga mahi/The Opportunity
We are looking for a Service Manager to lead a team of awesome staff at the Gisborne District Court.

The primary focus of the role is to coach and support employees to increase capability and build a high performance culture within the team.

The role is responsible for overseeing the delivery of services to improve operational quality and consistency across the team and wider Regional Service delivery group.


Your duties will include:

  • Leading Service Delivery and Performance
  • Leadership of People and Operational management
  • Manage relationships internally and externally
  • Build others and own capability
  • Health and Safety
He pūkenga tou/Skills and Experience
To be successful in this role, you will need the following skills, knowledge and experience:

  • Operational management experience, ideally in the District Court and Tribunals environment
  • Previous experience in managing and developing the capability of staff
  • Proven leadership skills to motivate and lead staff to achieve targets and understand their contribution to the bigger picture
  • Good track record in supporting and implementing changes to business and work processes
  • Be adaptable in a changing operations and customer centric environment
Ko wai mātou/Who we are

At Te Tāhū o te Ture - the Ministry of Justice, we're committed to working together for a fair and safe Aotearoa.

Joining Te Tāhū o te Ture means you will become part of an organisation that welcomes and supports people of all gender identities, ages, ethnicities, sexual orientations, disabilities and religions.

Utu ā-tau/Salary

Salary Range:
The appointing salary for this role will be between $90,377 and $127,591 based on skills and experience.

Tono mai/How to Apply