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Specialist, Business Effectiveness

3 months ago


Auckland, Auckland, New Zealand Insurance Australia Group Full time
Have meaningful impact as a
Specialist, Business Effectiveness
As part of the largest insurance group in Australia and New Zealand, we're here for you. Are you ready?

YOUR ROLE
Are you passionate about driving organizational excellence and fostering a culture of continuous improvement? We're searching for a proactive and innovative Business Effectiveness Specialist to join our dynamic team and lead the charge in optimizing our WFM Operations


Team work is crucial to this role, as such you will be work closely with stakeholders to design learning materials, including induction/onboarding, tailored to the unique needs of our WFM Ops team.

This is a 12 month secondment role near any of our major centres across New Zealand or Australia.

Applications close Thursday 16th May, 2024.

ABOUT YOU

  • Solid understanding of workforce management systems and practises (5+ years WFM experience preferred)
  • Experience managing key relationships to influence positive business outcomes
  • Proven ability to build relationships, influence and collaborate at all levels
  • Strong communication skills, adapting style to audience
  • Tertiary qualification/s in business, management, human resources, or related fields
  • Facilitation skills
  • Extensive culture evaluation and change experience.
  • Project / program management experience (preferred)
  • Leadership capability building experience

ABOUT US


IAG is not only the largest general insurance group in Australia and New Zealand, underwriting over $AUD13 billion of premium per annum, we're also a tech and research facility, a hub for climate change experts and a centre of resilience design.

We chat over coffee with customers, advocate for them in the corridors of Parliament and back them up in the community when life's moments hit hardest.

You'll know our brands - CGU, WFI, NRMA Insurance, AMI, NZI, and State Insurance to name a few.

Together they turn our IAG purpose of making your world safer into action by helping, supporting ambitions and making insurance accessible.

When you join IAG, you're not joining one brand. You're joining a large purpose-led, Trans-Tasman group dedicated to making your world a safer place.