Digital Enrolment Specialist

2 weeks ago


Auckland, Auckland, New Zealand Tamakihealth Full time

Are you a person who is passionate about working for an organization that impacts your community, and looking to step into your next challenge? Do you enjoy talking with people over the phone and converting leads?

If you said yes to the above, we are looking for you We are looking for two new members to join our team in permanent capacity, one is a Full Time 40 hours a week the second position is part time for 20 hours a week (This position will require to work 6 hours on Saturdays and the rest of the hours on weekdays based on your availability).

Tāmaki Health is a strong network of over 40 clinics delivering care through our affiliated general practices, urgent care clinics, specialist centers, and occupational health clinics. Through our clinic brands including Local Doctors and White Cross, we serve New Zealand's communities with the highest standard of GP and Urgent Care.

Our focus is on helping the network to improve health and wellbeing by offering easy to access, high-quality, affordable services in the community for our general patient population.

About the position

The Digital Enrolment Specialist is a target-based key player in our organization, reporting to the Digital Enrolments Team Leader. The main aspects of this role include converting partially completed leads from our website to become fully enrolled patients, processing online applications to enrol in one of our clinics, and processing re-enrolments.

Key Responsibilities

  • Ensuring all leads and applications are contacted and processed in a timely manner
  • Carry out other enrolments and administration related tasks as required
  • Daily reporting

You will need to have:

  • Previous experience in outbound calling is preferable
  • Strong communication skills, both, written and verbal as well as excellent computer skills, especially in the use of MS Office in particular Excel and Outlook
  • Passion to think and work at pace with a high degree of accuracy, timeliness, and attention to detail
  • You must have the ability to work both in a team and individually and have highly developed interpersonal, organisational, and administrative skills.
  • Someone who is committed to the principles of health equity and cultural competency and who is able to demonstrate an understanding of Māori tikanga and kawa and Te Tiriti o Waitangi.

If this challenge sounds like something you would enjoy then we'd love to hear from you.

How to apply?

Please hit the apply button and complete the registration process via our career portal. Only individuals with working rights in New Zealand will be considered for the selection process.

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