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Integrated Services Case Manager

3 months ago

Wellington, Wellington, New Zealand New Zealand Government Full time
About us The Ministry of Social Development is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.

We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whānau and communities.

As a Te Tiriti o Waitangi partner we are committed to supporting and enabling Māori, whānau, hapū, Iwi and communities to realise their own potential and aspirations.

Our people are as diverse as the communities we serve.

We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.

Integrated Services Case Manager - Wellington

Full time, Permanent position hours/week)

  • Play a key role in helping vulnerable New Zealanders reach their potential
  • Work intensely with job seekers and their whanau living in isolated rural communities a to achieve sustainable work outcomes.
  • Build and maintain successful multiagency partnerships
This is an opportunity for an empathetic, resilient and pragmatic individual who thrives on helping others.

The role works with our most at-risk whānau and individuals, you will be expected to engage positively as the complexities that our whanau/individuals are challenged with daily require high level of support, guidance and/or coordination, this will involve working across multiple key agencies closely therefore a high level of integrity and trust is also sought after with agencies especially when formulating comprehensive whanau/individual plans to address their needs that will be monitored and progress reported on in order to achieve outcomes for each whanau and/or individual.

What you'll need to succeed | Ko ngā mea ka hiahiatia e koe kia angitū
- strong networking and relationship skills to build effective partnerships with internal and external stakeholders
- commitment to providing a service that is empathetic, open and courteous
- exceptional client engagement skills and ability to work constructively with all clients to influence positive outcomes
- sound judgement and decision-making abilities
- current knowledge of the local community and good insight and understanding of their needs
- good computer, numeracy and literacy skills and ability to learn new systems and processes
- a real good understanding in Te Reo/Tikanga an advantage
- a willingness to travel to fulfil job requirements

Salary:
$ $ depending on skills and experience)

Position Description

How to apply

Note:

Your cover letter will be a key part of our assessment process, so please highlight how your experience relates to the key responsibilities listed in the position description.


Closing date:
Friday, 9th June 2023

Joining us
Joining MSD means being part of a whānau that celebrates the diversity each individual represents.

We show manaaki, we care about the wellbeing and success of people and want everyone to thrive, and be who they are in a supportive and inclusive working environment.

We work together to make a difference for communities while doing the right thing with integrity.

We are a Treaty partner committed to strengthening relationships with Māori, Hapū, Iwi and communities to realise their own potential and aspirations.

MSD has a COVID-19 vaccination policy that encourages, but does not require, employees to be fully vaccinated for COVID-19 and its variants, unless the role is identified as requiring vaccination at the time.