Current jobs related to Emergency Medical Dispatcher - Christchurch, Canterbury - Hato Hone St John

  • Database Administrator Senior

    3 weeks ago

    Christchurch, Canterbury, New Zealand FIS Global Full time

    Senior Database Administrator We are seeking a seasoned Senior Database Administrator to join our FIS team in Christchurch. As a key member of our team, you will be responsible for providing database support to application teams and supporting the Network Operations Centre. This is an excellent opportunity for a skilled Database Administrator to grow and...

  • Database Administrator Senior

    3 months ago

    Christchurch, Canterbury, New Zealand FIS Global Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor's Degree Travel Percentage : 0%The world of finance moves fast. At FIS, we're faster. We are a global Fintech, our teams are empowered to learn, grow, and make an impact in their careers and communities. We deliver innovation that...

  • Emergency Call Handler

    3 months ago

    Christchurch, New Zealand Hato Hone St John Full time

    Are you ready to embark on a new and exciting career that allows you to make a real difference in people's lives? Join our team as an Emergency Medical Dispatcher - Call Handler and become an integral part of our dedicated Ambulance Communications South team based in the Justice Precinct in Christchurch City! We are looking for individuals with valuable life...

  • Emergency Medicine Specialist

    4 months ago

    Christchurch, New Zealand Health New Zealand - Te Whatu Ora Waitaha Canterbury Full time

    Kia hiwa ra! Kia hiwa!_ **Mō mātou | About us** - “Ko ngā tāngata, te mātua mahi_ - _Putting people at the heart of all we do”_ As an organisation we deliver health services to the almost 700,000 people that live in the Canterbury region. We are committed to Te Tiriti o Waitangi and its principles by ensuring our partnership with Māori are at the...

  • Medical Officer

    3 months ago

    Christchurch, New Zealand Pegasus Health Full time

    **Ko **wai**mātou** | About us**: The Pegasus Health 24 Hour Surgery is committed to providing high-quality, 24 hour healthcare to the people of Christchurch. We work in a tight knit and supportive team that are committed to our role “Together making Canterbury the best place to receive and provide primary care”. We have a purpose designed Urgent Care...

  • Medical Representative

    3 months ago

    Christchurch, New Zealand L'Oreal Full time

    **ABOUT THE JOB**: Brands in L’Oreal Dermatological Beauty meet the needs of a range of different skin types. Available in retail pharmacy and medical outlets worldwide, they're both developed and approved by health professionals like dermatologists, pediatricians and cosmetic doctors. LDB is leading the way in the dermocosmetic and cosmeceutical industry...

  • Clinical Nurse Specialist

    4 months ago

    Christchurch, New Zealand Te Whatu Ora – Health New Zealand Waitaha Canterbury Full time

    **Senior Nursing role in the Emergency Department**: - ** Permanent part time 0.8FTE**: - ** Hours across Monday - Sunday 0800-0000 to suit service requirements**: - ** Current emergency care experience required.*** **Mō te tūnga | About the role** Christchurch Emergency Department (ED) is the largest ED in the South Island seeing more than 130,000...

  • Administrator Christchurch Emergency Department

    4 months ago

    Christchurch, New Zealand Health New Zealand - Te Whatu Ora Full time

    **_Administrators Emergency Department_** - Permanent part-time position working 32 hours part-time in our Emergency Department. - Are you energetic, motivated and looking for a rewarding and challenging role as an administrator? - The roster will be communicated to the successful applicant at the interview **Mō te tūnga | About the role** Christchurch...

  • Administrator Christchurch Emergency Department

    4 months ago

    Christchurch, New Zealand Health New Zealand - Te Whatu Ora Waitaha Canterbury Full time

    **_Administrators Emergency Department_** - Permanent part-time position working 32 hours part-time in our Emergency Department. - Are you energetic, motivated and looking for a rewarding and challenging role as an administrator? - The roster will be communicated to the successful applicant at the interview **Mō te tūnga | About the role** Christchurch...

  • Senior Medical Officer

    1 month ago

    Christchurch, New Zealand Health New Zealand - Te Whatu Ora - Waitaha Canterbury Full time

    Senior Medical Officer - Oral and Maxillofacial Health New Zealand – Te Whatu Ora – Waitaha Canterbury Medical Specialists (Healthcare & Medical) Government (Government & Defence) Mo te tunga - About the Role We are looking for a Senior Medical Officer to join the Oral and Maxillofacial service based at Christchurch Hospital.The team covers acute and...

  • Senior Medical Officer

    1 month ago

    Christchurch, New Zealand Health New Zealand - Te Whatu Ora - Waitaha Canterbury Full time

    Senior Medical Officer - Oral and Maxillofacial Health New Zealand – Te Whatu Ora – Waitaha CanterburyMedical Specialists (Healthcare & Medical)Government (Government & Defence)Mo te tunga - About the RoleWe are looking for a Senior Medical Officer to join the Oral and Maxillofacial service based at Christchurch Hospital. The team covers acute and...

  • Senior Medical Officer

    1 month ago

    Christchurch, New Zealand Health New Zealand - Te Whatu Ora - Waitaha Canterbury Full time

    Senior Medical Officer - Oral and MaxillofacialHealth New Zealand – Te Whatu Ora – Waitaha CanterburyMedical Specialists (Healthcare & Medical) Government (Government & Defence)Mo te tunga - About the RoleWe are looking for a Senior Medical Officer to join the Oral and Maxillofacial service based at Christchurch Hospital. The team covers acute and...

  • Emergency Medicine Fellow Jan 2025

    3 weeks ago

    Christchurch, New Zealand Health New Zealand - Te Whatu Ora Waitaha Canterbury Full time

    **Mō mātou | About us** Te Whatu Ora, Health New Zealand, leads the day-to-day running of our health system across New Zealand, with functions delivered at local, district, regional and national levels. It weaves the functions of the 20 former District Health Boards into its regional divisions and district offices, ensuring continuity of services in the...

  • Nurse Practitioner

    4 months ago

    Christchurch, New Zealand Medfuture Medical Recruitment - AU Full time

    **Vacancy information** For nurses looking to pursue their careers in New Zealand, Medfuture Healthcare and Recruitment offers dedicated support. They collaborate with healthcare facilities to identify nursing roles, including registered nurses, enrolled nurses, and specialized nurses. Medfuture assists in navigating the recruitment process, ensuring nurses...

  • Emergency Medicine Fellow Jan 2025

    3 weeks ago

    Christchurch, New Zealand Health New Zealand - Te Whatu Ora Full time

    **Mō mātou | About us** Te Whatu Ora, Health New Zealand, leads the day-to-day running of our health system across New Zealand, with functions delivered at local, district, regional and national levels. It weaves the functions of the 20 former District Health Boards into its regional divisions and district offices, ensuring continuity of services in the...

  • Nurse Practitioner

    3 months ago

    Christchurch, New Zealand Medfuture Medical Recruitment - NZ Full time

    **- Negotiable offer** **- Part-time position** **- Commencing ASAP** A reputed medical centre established in Christchurch, New Zealand is looking for a Nurse Practitioner specialized in Accident / Emergency / Critical Care & ICU Nurse. This is a contractor position with flexible working hours. The facility believes that their dedicated and passionate staff...

  • Nurse Manager Emergency Department, Christchurch

    4 months ago

    Christchurch, New Zealand Te Whatu Ora - Health New Zealand Waitaha Canterbury Full time

    **Permanent Full-time Nursing Leadership opportunity**: - **Registered with the Nursing Council of New Zealand with a current APC**: - ** We need strong leadership skills along with a passion for Emergency Nursing** **_ Nursing Mō te tūnga | About the role_** The Christchurch Emergency Department (ED) Waipapa is one of the busiest in Australasia and...

  • Nurse Manager Emergency Department, Christchurch

    4 months ago

    Christchurch, New Zealand New Zealand Government Full time

    Permanent Full-time Nursing Leadership opportunity - Registered with the Nursing Council of New Zealand with a current APC - We need strong leadership skills along with a passion for Emergency NursingNursing Mō te tūnga | About the role The Christchurch Emergency Department (ED) Waipapa is one of the busiest in Australasia and sees more than 121,000...

  • Medical Laboratory Scientist

    3 months ago

    Christchurch, New Zealand NZ Blood Service (NZBS) Full time

    Permanent, full time - Christchurch based - Exciting fast paced environment **_Be directly involved in contributing to someone's care every single day and know that what you do really does make a difference!_** **About the role** The NZBS Blood Bank based at Christchurch Hospital is an exciting and fast paced environment, often responding immediately in...

  • Medical Laboratory Technician

    4 months ago

    Christchurch, New Zealand NZ Blood Service (NZBS) Full time

    Permanent, full time - Christchurch based - Exciting fast paced environment **_Be directly involved in contributing to someone's care every single day and know that what you do really does make a difference!_** **About the role** The NZBS Blood Bank based at Christchurch Hospital is an exciting and fast paced environment, often responding immediately in...

  • Medical Laboratory Scientist

    4 months ago

    Christchurch, New Zealand NZ Blood Service (NZBS) Full time

    Permanent, full time - Christchurch based - Exciting fast paced environment **_Be directly involved in contributing to someone's care every single day and know that what you do really does make a difference!_** **About the role** The NZBS Blood Bank based at Christchurch Hospital is an exciting and fast paced environment, often responding immediately in...

  • Paramedics & Emergency Medical Technicians

    2 months ago

    Christchurch, New Zealand Stjohn Full time

    Job DescriptionWe are looking for casual Paramedics and EMTs to join us on an as-needed basis to service the Christchurch Metro region.We are seeking adaptable individuals who can integrate into our team seamlessly, collaborate with both paid and volunteer staff, and deliver a high level of care to our patients.The ideal candidates will have a positive...

Emergency Medical Dispatcher

3 months ago

Christchurch, Canterbury, New Zealand Hato Hone St John Full time
The St John Ambulance Communications South team are looking for resilient, empathetic and customer focused superstars to join us taking emergency calls as an Emergency Medical Dispatcher - Call Handler, based in the centrally located Justice Precinct, Christchurch


We are looking for people who want a new challenge in their career and are seeking a meaningful and rewarding role where they can contribute to ensuring the best patient outcome at every shift This role suits a person who shows empathy, has exceptional communication skills and the ability to gather and analyse critical information quickly and accurately.

Take a read through the information provided below to get a better understanding if this is the right role for you

Day in the life of a Call Handler:

The role of a Call Handler is an exciting and unique role where your main outcome is to ensure the patient receives the right care at the right time.


  • What will taking a call be like?_


Call Handlers take inbound calls (often sometimes back-to-back), ensure we get the right information from the caller, such as their current location, phone number, and the reason for their call and then, utilizing our internationally accredited triage system you will ask a series of clinical questions to determine the priority of the response required for Dispatch.

Some callers may be given advice and referred to their GP for follow up.


Where a patient requires a response, our Dispatch team _(a separate team within the Communication Centre) then dispatches the closest or most appropriate resource.

_

At times, you will stay on the call and provide assistance and instructions directed to you while receiving updated information from the caller, for example:

  • Imminent childbirth
  • CPR
  • Bleeding control instruction
Does this sound like you need to have a medical background? Good news, you are not required to have any medical background knowledge as you will undergo an intensive training period to enable you to give initial advice and instruction to callers

Training:

Must have skills:

  • Computer savvy, able to operate in a dual screen environment and type accurately
  • Resiliency is a must
  • Able to analyse critical information quickly
  • Able to listen, understand and type accurately while under pressure
  • Empathetic and caring manner with each caller
  • New Zealand Citizen or NZ Permanent Resident
  • Ability to work rostered shifts, including day and night shifts over 7 days
  • Have excellent communication skills in English
  • Ability to multitask in a Windows operating environment with multiple screens

Shift pattern:

You will work an average of 42 hours per week on rostered shifts over a 24/7 pattern of 12-hour shifts - two days and two nights followed by four days off

Career development and progression:


To kick start your career with us you will receive the intensive call handler 10-week training and mentoring program, with future opportunities for you to become a mentor, and potential to move into a Dispatcher role with training provided in future.

Within the Amb Comms Centre there are other leadership roles if you are interested in career progression such as a Call Handling Team Leader, Duty Centre Manager and the Wider St John...

the opportunities are endless

  • We welcome and encourage diversity in our workforce and adhere to best practice equal employment opportunity principles as well as commitment to delivering equitable outcomes in all aspects of our recruitment and our ways of working._
  • Haramai ngā tai o te āniwaniwa, he kāhui rangatira tēnei, he kāhui whakamana tāngata whaimahi, e te iti, e te rahi e_