Operations and Administration Team Leader

2 weeks ago


Christchurch, Canterbury, New Zealand STOP Full time
Operations and Administration Team Leader

Office Management (Administration & Office Support)

Full time

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Do you want to work with a team that is supportive, collaborative and passionate about making a genuine difference in the community?

Our guiding vision is He hapori waatea taitookai - A community free from sexual harm.

About Stop

Stop is a specialist provider of high-quality evidence-based community assessment and intervention services for adolescent and adults who have engaged in harmful sexual behaviour (HSB) and children who have engaged in concerning sexual behaviour. At Stop we provide tailored therapeutic interventions which have been shown to make a positive difference in the lives of our clients, their families, and in turn their communities.

At Stop we understand the importance of working together to achieve our vision to have a community free from sexual harm. We are embracing te ao Māori values as a vehicle to drive our work and would welcome experience in expressions of manaakitanga, rangatiratanga, kotahitanga and whanaungatanga.

Stop recognises and values individuality and bringing your authentic self to the workplace. We are open to applicants from an array of backgrounds, skills, and experience. If you don't think your experience perfectly aligns, please don't rule yourself out, we would be keen to hear from you.

About the role

Stop is looking for an organised and talented Operations and Administration Team Leader to join their support team in Christchurch. The role will be between 32-40 hours per week.

Reporting to the Finance and Operations Director, you will oversee a small, close knit and self-sufficient team of reception and administration staff.

This role is vital in supporting the agency by being the subject expert in D365. Therefore, you will need to have excellent IT skills or be quick to learn as you will be supporting clinicians with their specific needs as well as inducting new starters through the system.

Day to day you will be responsible for the overall operational and administrative functions for the agency, providing efficient and effective support and business systems management of Stop to support the delivery of assessment, treatment and case management for our clients and families and stakeholders. The role also provides administration support for the wider organisation in terms of IT systems, health and safety coordination, communications and website maintenance, and facilities management.

Ideally, you will have the following attributes, skills, and experience:

  • Previous experience working in an administrative role, preferably in a clinical environment.
  • Knowledge of Te Tiriti o Waitangi advantageous.
  • Significant understanding and experience of IT systems, databases and client management systems.
  • Experience in Microsoft Dynamics 365 Customer Engagement (for CRM / Case Management) would be advantageous.
  • Experience overseeing a small team.
  • Ability to prioritise conflicting tasks and work to deadlines.
  • Ability to turn complex information into easy-to-understand material.
  • Experience in training others.
  • A team player who is willing to roll up their sleeves and get stuck in.
  • Willingness to learn

Working at Stop

Stop has competitive salaries and many staff benefits including flexible work options, five weeks annual leave, individual medical insurance cover, ongoing training and development opportunities and the chance to make a real, genuine impact in the community.

Applications are reviewed and processed as they are received so don't delay in applying today.

For further information about our organisation and full Position Description detail please visit our website:

Your application will include the following questions:

Which of the following statements best describes your right to work in New Zealand?

Do you have experience in administration?

Which of the following Microsoft Office products are you experienced with?

What's your expected annual base salary?

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