Front Staff

2 weeks ago


Christchurch, Canterbury, New Zealand Ravi kum limited Full time

JOB TITLE Front Staff

MAIN TASKS:

  • Direct, Oversee, and manage daily operations
  • Determine the work required and allocate duties to the staff members
  • Prepare rosters and maintain shift reports
  • Ensure correct staffing numbers are maintained to complete the job/absence coordination
  • Suggest changes to operating standards to improve the efficiency of work
  • Maintain a high level of guest satisfaction by overseeing the whole front office activities.
  • Increase occupancy and profitability and promoting restaurant services and amenities through up selling strategies
  • Proactive management of customer feedback and complaints ensuring positive resolutions for the guest
  • Receive and process payments
  • Check if brewing equipment operates properly and report any maintenance needs
  • Prepare and serve a variety of coffee/tea
  • Responsible for health and safety procedures in the restaurant
The above list is not exhaustive, and the role may change to meet the overall objectives of the company.

Other Duties

Required qualities

  • Professional approach
  • Ability to work under pressure
  • Organizational and time management skills
  • Excellent attention to detail

Desired Competencies

  • Analytical thinking
  • Initiative
  • Business awareness
  • Tenacity
  • Strategic thinking
  • Positive approach to change
Applicants for this position should be a New Zealand citizen/resident or hold a valid NZ work visa.
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