Current jobs related to IT Helpdesk Analyst - Christchurch, Canterbury - Westland Milk Products

  • Helpdesk Team Lead

    3 months ago

    Christchurch, New Zealand Axsys Full time

    We’re MYOB, a business management platform designed to unleash the potential of businesses across Australia and New Zealand! As the #originalstartup, our roots are in finance and accounting software, but today we are so much more. We help our Aussie and Kiwi customers unleash their full potential, giving them the tools to Start, Survive and Succeed: all in...

  • Helpdesk Team Lead

    3 months ago

    Christchurch, New Zealand MYOB Full time

    We’re MYOB, a business management platform designed to unleash the potential of businesses across Australia and New Zealand! As the #originalstartup, our roots are in finance and accounting software, but today we are so much more. We help our Aussie and Kiwi customers unleash their full potential, giving them the tools to Start, Survive and Succeed: all in...

  • Technical Support Analyst

    3 months ago

    Christchurch, New Zealand Axsys Full time

    We’re MYOB, a business management platform designed to unleash the potential of businesses across Australia and New Zealand! As the #originalstartup, our roots are in finance and accounting software, but today we are so much more. We help our Aussie and Kiwi customers unleash their full potential, giving them the tools to Start, Survive and Succeed: all in...

  • Technical Support Analyst

    3 months ago

    Christchurch, New Zealand MYOB Full time

    We’re MYOB, a business management platform designed to unleash the potential of businesses across Australia and New Zealand! As the #originalstartup, our roots are in finance and accounting software, but today we are so much more. We help our Aussie and Kiwi customers unleash their full potential, giving them the tools to Start, Survive and Succeed: all in...

  • Service Desk Analyst

    4 months ago

    Christchurch, New Zealand Christchurch City Council Full time

    Are you an experienced Service Desk superstar looking to take your career to the next level? Christchurch City Council are seeking a Technical Analyst for a 6 month fixed-term position. At the Council, we strive to achieve first-class delivery in all aspects of our community-based services through the use of high-quality and professionally built ICT systems...

  • Support Analyst

    3 months ago

    Christchurch, New Zealand Christchurch City Council Full time

    Are you an experienced Service Desk superstar looking to take your career to the next level? Christchurch City Council are seeking three Support Analysts. At the Council, we strive to achieve first-class delivery in all aspects of our community-based services through the use of high-quality and professionally built Digital systems and tools for our staff to...

  • Technical Support Analyst

    3 months ago

    Christchurch, New Zealand Sourced Full time

    Continue your tech career in a family owned MSP. Welcoming & supportive culture - Great work environment, convenient location, with lots of amenities nearby - Level 2 helpdesk with professional development opportunities - Continue your tech career in a family owned MSP with a welcoming and supportive culture - Great work environment, convenient location,...

  • Service Desk Analysts

    4 months ago

    Christchurch, New Zealand Christchurch City Council Full time

    Are you an experienced Service Desk superstar looking to take your career to the next level? Christchurch City Council are seeking two fixed term Technical Analysts. At the Council, we strive to achieve first-class delivery in all aspects of our community-based services through the use of high-quality and professionally built ICT systems and tools for our...

  • Service Desk Technical Analyst

    1 week ago

    Christchurch, New Zealand Christchurch City Council Full time

    **_E nga iwi, e nga karangatanga huri noa i te motu, tenei te mihi atu ki a koutou katoa. He piiraa tenei ki a koe. Haere mai ki te tono mo tetahi tuunga i te Kaunihera o te Taone o Ōtautahi._** Are you an experienced Service Desk superstar looking to take your career to the next level? Christchurch City Council are seeking a Service Desk Technical Analyst...

  • Senior Ba

    3 weeks ago

    Christchurch, New Zealand Sourced It Recruitment Full time

    Seeking a dynamic Senior Business Analyst with a passion for implementing best practices.Gain a high level of autonomy and lead crucial projects as a part of our growing IT Services team.Blend technology and business strategy to redefine operational processes for a digital era.We are seeking a Senior Business Analyst on a 6 month fixed term contract basis to...

  • 2 X Service Desk Technical Analysts

    1 week ago

    Christchurch, New Zealand Christchurch City Council Full time

    **_E nga iwi, e nga karangatanga huri noa i te motu, tenei te mihi atu ki a koutou katoa. He piiraa tenei ki a koe. Haere mai ki te tono mo tetahi tuunga i te Kaunihera o te Taone o Ōtautahi._** Are you an experienced Service Desk superstar looking to take your career to the next level? Christchurch City Council are seeking 2 x Service Desk Technical...

IT Helpdesk Analyst

4 months ago

Christchurch, Canterbury, New Zealand Westland Milk Products Full time
Westland Milk Products enjoys an international reputation and embodies the West Coast spirit in all that it does.

It's taken some good old-fashioned hard work to get where we are and our committed team are a huge part of our ongoing success.

We process over 700 million litres of milk a year and produce a wide range of dairy ingredients and products.


Reporting to the Head of Enterprise and Operations, we are looking for an IT Helpdesk Analyst to join our Christchurch based (Hornby) team and provide first level IT support for all aspects of IT systems and to assist in the methodical investigation, analysis and resolution of IT issues.

This is a great opportunity to develop your IT career with responsibility for:

  • Providing front-line (1st and 2nd level) support to staff, logging and tracking calls, troubleshooting, resolving incidents, and providing desktop support to staff throughout the organisation
  • Resolving calls at a first level where possible ensuring timely and accurate resolution of issues
  • Reassigning/escalating jobs appropriately to the Head of Enterprise and Operations or external support organisations if required
  • Communicating updates to customers
  • A range of administrative tasks such as IT device purchasing, reporting, stocktake, capitalisation and disposal in a timely manner
  • Improving existing relevant documentation and systems e.g. IS Helpdesk system
  • Staying up to date with new trends and tools

Applicants will ideally possess:

  • A University degree or diploma in computing or information technology or the equivalent
  • Knowledge of computer systems, peripherals, and communications equipment
  • Experience with Microsoft platforms including Office 36
  • Any experience with Sharepoint, Vmware, Citrix and SQL Server is also desirable.
  • A systematic approach to the organisation of work and attention to detail
  • Working knowledge of current network hardware, protocols, and standards
  • Sound knowledge of computerbased information and management systems along with good problem solving and analytical skills
  • Good communication and exceptional customer service skills


We are a busy, energetic and ever-changing environment with passion and vision, so if you take initiative, are a champion of good practice and have a desire to succeed and grow your career, then this opportunity is not to be missed.

We offer good development prospects, free parking, health and other insurances and a workplace you are proud to say you are a part of

APPLY NOW Please see the accompanying position description for further information (available on our Westland Careers page ).

Job Details:

  • Reference # Posted on 15 May 2023
  • Closes on 28 May :55
  • Location(s)
  • Christchurch
  • Hornby, Rolleston
  • Expertise
  • Information Technology
  • Job level(s)
  • Graduate, Experienced
  • Work type(s)
  • Permanent