Local Host Team Leader

2 weeks ago


Christchurch, Canterbury, New Zealand THL Full time
So you're keen to join the buzzing tourism and automotive industry??

Then you're in the right place.

About Tourism Holdings Limited (thl)

We are:

  • NZ's premium tourism company operating iconic kiwi brands like Kiwi Experience, Waitomo Glowworm Caves and The Legendary Black Water Rafting
  • The BIGGEST CAMPERVAN operator IN THE WORLD; with operations in NZ, AUS, US and UK such as maui, Britz, Mighty, Apollo, Cheapa Campa, Hippie, El Monte RV, Roadbear and Just Go
We're looking for a full-time
Local Host Team Leader to join our
Christchurch Team.

As a
Local Host Team Leader at
_thl_ you will be responsible for greeting and helping our guests as they pick up and drop off the campervans in-store.

You will also be a role model, leader and mentor for other local hosts.

Some of your key qualities will include:

  • Capacity to train and coach crews new to and/or learning various aspects of the role.
  • Pays real attention to detail.
  • Take pride in your work and be willing to roll your sleeves up and get stuck in and help wherever needed.
  • Strong team spirit
  • Multi-Lingual would be an advantage
  • Excellent customer service and interpersonal skills
  • A full and current driver's license

Your role will involve:

  • To be a visible role model for the team to aspire to and learn from in their daytoday work.
  • Coordinate with Management to distribute the daytoday workload to the local host staff depending on skill and knowledge.
  • Motivate and inspire team members.
  • Lead by setting a good example through behaviour and communication.
  • Facilitate problemsolving and collaboration.
  • Keep the team focused and on track.
  • Working with a fun and hardworking team that provides the highest level of customer service and who are passionate about our brands and products.
  • Familiarise our customers with product knowledge, onroad procedures and what's fun to do in our beautiful country

Benefits and perks

  • We offer a very competitive wage.
  • Our products are fun, and our jobs are too. You'll be a part of a creative and collaborative team that invites one and all to bring cool ideas to life that impact our business.
  • You'll be a part of a flexible work environment that lives and breathes travel and experiences.
  • Want to go on a road trip with your friends and family? We'll hand you the keys to your ride.
  • Want to go caving underground and abseiling down waterfalls? We'll provide you with a wetsuit and some rope.
  • Working for
    _thl_ opens an epic world of fun experiences and you'll probably have to rewrite your bucket list.
  • As part of the
    _thl _group, there are also plenty of career progression opportunities.
If you love being part of a team, looking for a challenge or a company that pushes personal and professional development and growth, then we want to hear from you

  • Reference # Posted on 15 Nov 2023
  • Closes on
  • Location(s)
  • Christchurch
  • Expertise
  • Customer Service
  • Job level(s)
  • Experienced/Skilled
  • Work type(s)
  • Full Time
  • Group division
  • THL Rentals

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