Process Improvement Manager

2 weeks ago


Christchurch, Canterbury, New Zealand University of Canterbury Full time
Tātai Rautaki | Strategy and Planning

Located in Ōtautahi | Christchurch, Aotearoa | New Zealand

  • Fulltime at 37.5 hours per week (1.0 FTE)
  • Continuing (i.e. permanent) position
  • Kia hiwa rā, kia hiwa rā_
  • Nāia te pōwhiri nā Te Whare Wānanga o Waitaha kia tono mai i te tūranga nei._

Āu Mahi | What You Will Do


The role of Process Improvement Manager is to establish and manage a Centre of Excellence to support the University in implementing process improvement opportunities.

You will direct the redesign of processes, incorporating lean principles whilst adhering to the UC organisational frameworks and policies.


They will excel as a coach, instructor, and motivator, providing programme management supervision across multiple workstreams and ensuring that the programme of work is completed on time, within budget, and meets its objectives.


This position requires a competent leader capable of driving measurable and long-lasting results through the efficient implementation of process improvement initiatives.


Mōu | Who You Are
You have extensive continuous improvement, portfolio, programme, project management experience. You have experience leading process improvement teams using industry-led process improvement methodologies, tools, and techniques.

You can influence others and gain buy-in from executive sponsors, team members, stakeholders, and peers.

Mahi Ngātahi | Who You Will Work With


You will work closely with a wide range of senior leaders and sponsors at various levels of management including the Director of Strategy and Planning, Director of Digital Services and the Director of Finance.


The Strategy and Planning team works across the University with a focus on planning, monitoring, and reporting on the implementation of the UC strategy, Tangata Tū, Tangata Ora as well as monitoring UC's major investment portfolio and projects.


Ngā Painga o UC | Why UC
Tangata Tū, Tangata Ora - Engaged, Empowered, Making a Difference.

In 2023 UC are celebrating 150 years of accessible education. The past, the present and the future are intertwined. For more information on our 150th Anniversary visit us here.


Ngā Uara | Our Values of manaakitanga, whanaungatanga and tiakitanga guide our decisions and behaviour and provide a roadmap for how we do things at UC, affirming our commitment to pastoral care and support for our ākonga and staff.

They challenge and inspire us to be the best we can, and make UC a great place to work and study.

For more info on Ngā Uara | Our Values visit us here.


We are committed to accessible higher education, service to the community and the encouragement of talent without barriers of distance, wealth, class, gender or ethnicity.

The University explicitly aims to produce graduates and support staff who are engaged with their communities, empowered to act for good and determined to make a difference in the world.


The closing date for this position is: 16th
May 2023 (midnight, NZ time):

Pēhea te tono mai | How You Apply
Applications for this position must be submitted on our careers website and should include a cover letter and resume_. _

You must have Aotearoa New Zealand or Australian citizenship/permanent residency to be considered for this role.

If you hold a valid work visa and are physically present in New Zealand then you may also be considered.


Job Details:

  • Reference #
Posted on
02 May 2023- Closes on

16 May :55- Location(s)

Christchurch- Expertise
Consulting & Strategy, General Mgmt/Executive, Project Management, Sales / Relationship Management- Job level(s)
Experienced, Management- Work type(s)
Continuing (Permanent) full-time

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