Scheduling Specialist

2 weeks ago


Christchurch, Canterbury, New Zealand Trinity Health Mid-Atlantic Full time
Trinity Health Mid-Atlantic, is looking for an experienced part-time Scheduling Specialist (Remote) to join our Patient Access team

Shift:

Part-time**Schedule: Days**Under the direction of the Regional Patient Access Call Center Manager, the Scheduler is responsible for timely and accurate appointment scheduling with expertise in scheduling protocols, registration, insurance requirements/verification, identification of accurate patient responsibility with notification to the patient for the Trinity Health Mid-Atlantic Region which includes Mercy Fitzgerald, Nazareth Hospital, St.

Francis Wilmington and St. Mary Medical Center Langhorne.

**After (3) three months of on-site training, this role will be remote.
Ongoing, there is a requirement to be on-site when needed for team meetings, trainings, etc.

Scheduling Specialist

  • Is responsible for testing, associated studies and those with study specific instructions. for preregistration, scheduling, electronically verifying insurance eligibility and accurately identifying patient financial responsibility.
  • Handles complex scheduled events, including high dollar testing, associated studies and those with study specific instructions.
  • Begins the overall patient experience and initiates the billing process for any services provided by the hospital.
  • Answers the phone in a courteous and professional manner.
  • Communicates professionally with physician offices and other departments in the hospital.
  • Consistently makes an effort to exceed the needs of the patient.

Qualifications

  • HS diploma (required)
  • 12 years' recent Scheduler experience (preferred)
  • Knowledge of upfront collections, insurance verification or preregistration (preferred)
-
We offer a competitive salary and comprehensive benefits including_

  • Medical, Dental, & Vision Coverage
  • Retirement Savings Program
  • Paid Time Off
  • Tuition Reimbursement
  • Free Parking
  • And more

Our Commitment to Diversity and Inclusion


Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.


Job Type:
Permanent

Schedule:

  • Afternoon shift

Ability to commute/relocate:

  • Christchurch, Canterbury: Reliably commute or planning to relocate before starting work (required)

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