Systems Specialist

2 weeks ago

Auckland, Auckland, New Zealand Asb Bank Full time

Systems Specialist - Infrastructure Platform - Service Now Squad CMDBAt ASB, we're all about doing what we can to help our customers get "One Step Ahead" by giving them the tools they need to manage their lives and plans for their families and future.

Our products don't just serve ads or stream movies - they underpin our economy and touch people's lives.

If you've always wanted to apply your skills to a large-scale Kiwi success story, then today is your lucky day - as we are on the lookout for a Systems Specialist to join us in our Service Now Squad.

You'll be part of a team on the forefront of working to deliver and support a secure, functional and performant ecosystem to our customers.

In our diverse and accepting environment, our people grow their agile mind-set, learn, evolve, and utilise their skills, while being empowered to make decisions.

Mō te Tūranga | About the role Being a member of the Service Now Squad you will be involved in looking after the day-to-day operational capabilities of the Service Now ITOM Module incorporating the CMDB (Configuration Management Database)As ASB push forward into a Hybrid Cloud future the CMDB becomes a critical component in the management of our large and complex environment.

Our Change, Problem, Incident and Vulnerability management are reliant on the accuracy and completeness of the CMDB data and is a key metric in measuring the success of this role.

Being part of the Engineering Practice at ASB we encourage our teams to work autonomously in an agile way while actively growing their skills and expertise to continuously improve outcomes for our customers.

You'll have the opportunity to get hands-on with some interesting and complex pieces of work that integrate on an enterprise scale, all while being part of a smaller squad that makes their own decisions about how to work through prioritisation - so your voice will be heard, and your opinions valued.

Service Now encompasses far more than just our CMDB so you will have opportunities to learn and contribute to a number of different areas under the guidance of our very experienced Senior Specialists.

We are looking for a mix of technical experience and soft skills to support our

CMDB:

Knowledge of API's Knowledge in Coding/Scripting Strong Interpersonal skills Monitoring and Alerting Fault Management Change Management In addition, the following would be an advantage: Service Now experience Scripting - Powershell We advocate agile, fully cross functional teams which will take you through all facets of engineering in any given day.

We'll value your proven initiative, problem solving abilities and ways in which you have shown leadership while performing your role.


We are looking for someone who:
Has 3+ years experience in a technical role.

Has experience working with IT Hardware and Infrastructure Is aware of security, compliance, risk and audit Is comfortable with Agile ways of working Has documentation, and knowledge sharingskills Is comfortable working in a banking environment with regulatory requirements Te mahi ki ASB | Working for ASBASB's sense of who we are and what we stand for is grounded in our values.

They guide our business in our day-to-day interactions with our team, customers, and community.
They are what makes ASB - ASB.

Along with our interactions, values guide our actions and conduct, making ASB a safe and inclusive environment for both our people and our customers.

They show that we care, are passionate and courageous, and that we act with integrity.
Most importantly they unite us - because they are ASB.

We offer a flexible and supportive work environment and offer an open and inclusive culture; a place where we welcome and value your individuality, ideas, and goals.

Me pēhea te tono | How to apply?If we've nailed our pitch and this role sounds like it might be the one for you then please click "apply"..

we'd love to hear from youSuccessful candidates will be required to undertake several pre-employment checks which will include but are not limited to; Police Check, Credit Check, AML Compliance, Verification of your qualifications and may include checks both here in New Zealand and overseas.

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