Site Reliability Engineers

2 weeks ago


Wellington, Wellington, New Zealand Xero Full time

Xero is a beautiful, easy-to-use cloud based platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.

Diversity of people brings diversity of thought, and that is core to driving Xero's mission. Supporting a culture of inclusion is something we're immensely proud of.

We know that a diverse workforce is a strength that enables businesses, including ours, to better understand and serve customers, attract top talent and innovate successfully.

A part of that is to support many types of flexible working arrangements that allow you to balance your work, your life and your passions.

So, from the moment you begin your journey with Xero, we will constantly strive to ensure you'll feel welcome and supported to do the best work of your life.

As a Senior Site Reliability Engineer, you will help to mentor and upskill others. You'll make key software architecture decisions and support good practices.

What you'll do in the team:

  • Improve on Xero's internal alerting and analysis tools to enable faster problem detection and recovery.
  • Provide guidance around tooling, standards and practices in monitoring, tracing, logging and observability.
  • Support and enable our product teams in troubleshooting issues around observability support systems.
  • Build and maintain tools that reduce toil in managing our monitoring and logging platforms.
  • Make it easier for other engineering teams to achieve a high standard of system awareness.
  • Develop and grow the team around you through technical mentorship, and in conjunction with SRE's Engineering and Product leadership teams.

What you'll bring to Xero:

  • Experience working to improve operational outcomes for software systems in complex production environments.
  • Good working knowledge of Reliability and Observability concepts and practices.
  • Proficiency in one or more objectoriented programming languages like C#, JavaScript, Java, Python etc.
  • Have a good understanding of instrumentation and monitoring methodologies
  • Having experience in managing and integrating with logging / monitoring solutions such as New Relic, Datadog, Dynatrace, SignalFX, Scalyr, Sumo Logic or Splunk is a plus.
  • The ability to engage, influence and build relationships with internal stakeholders.


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