Technical Support Analyst

2 weeks ago

Christchurch, Canterbury, New Zealand Sourced Full time
Continue your tech career in a family owned MSP. Welcoming & supportive culture

  • Great work environment, convenient location, with lots of amenities nearby
  • Level 2 helpdesk with professional development opportunities
  • Continue your tech career in a family owned MSP with a welcoming and supportive culture
  • Great work environment, convenient location, with lots of amenities nearby
  • Level 2 helpdesk with professional development opportunities


If you are passionate about showcasing your IT Support skills and enjoy a curry lunch on Friday then this is an exciting new role to consider.


What our client can offer:


This is an exciting opportunity to join an established, family owned and operated MSP that has a loyal and varied client base.

Here the owners work in the business alongside the team to maintain a strong internal culture where everyone is empowered and trusted to deliver outstanding IT services, solutions and support to customers.


Currently based in North Christchurch, this company has a modern office that is close to numerous shops, cafes and amenities.


What you will do:

You will be providing level 2 help desk support and occasional onsite technical support for a range of clients.

Your responsibilities will include logging, fixing and escalating when required client support tickets, and assisting with O365 administration and set up.

You will also assist with PC, hardware and software set up, and helping out with some networking issues.

Skills and experience we are looking for:
To be considered for this role, you will have;
years of experience in IT support / helpdesk roles

  • Experience with ConnectWise or a similar MSP management system
  • A current New Zealand driver's licence (restricted or full)
  • Working knowledge of general IT hardware and network diagnostics
  • Certifications in and a strong technical understanding of Microsoft Office 365, Azure and Intune
  • Excellent written and spoken English skills and phone manner
  • EQ, independence, motivation, enthusiasm and professionalism
  • A customer focus and a desire to provide a quality service
  • A great attitude coupled with a flexible approach to helping your colleagues when things are busy.


Please note for this role you must currently be in New Zealand with work rights holding either NZ Citizenship, Residency or a valid ongoing work visa.


What to do next:

  • Include a cover letter if you are Immigrating to NZ (see below)

Immigrating to New Zealand?

Returning to New Zealand?
We have clients who are sourcing specialised IT disciplines and are ready and willing to talk to you.

About Sourced:


Sourced is a specialist IT Recruitment Agency primarily focused on permanent & contract positions within the Christchurch, Auckland, and wider New Zealand, IT / Technology sector.

**#SCR-chris-woods

  • Technical Support Analyst

    2 weeks ago

    Christchurch, Canterbury, New Zealand Axsys Full time

    We're MYOB, a business management platform designed to unleash the potential of businesses across Australia and New Zealand As the #originalstartup, our roots are in finance and accounting software, but today we are so much more.We help our Aussie and Kiwi customers unleash their full potential, giving them the tools to Start, Survive and Succeed: all in the...

  • Technical Support Analyst

    2 weeks ago

    Christchurch, Canterbury, New Zealand MYOB Full time

    We're MYOB, a business management platform designed to unleash the potential of businesses across Australia and New Zealand As the #originalstartup, our roots are in finance and accounting software, but today we are so much more.We help our Aussie and Kiwi customers unleash their full potential, giving them the tools to Start, Survive and Succeed: all in the...

  • Technical Support Analyst

    2 weeks ago

    Christchurch, Canterbury, New Zealand Axsys Full time

    We're MYOB, and we've built the first Business Management Platform in Australia As the #originalstartup, our roots are in finance and accounting software, but today we are so much more.We help our Aussie and Kiwi customers unleash their full potential, giving them the tools to Start, Survive and Succeed: all in the one place. We're always on the hunt for...

  • Technical Support Analyst

    2 weeks ago

    Christchurch, Canterbury, New Zealand MYOB Full time

    We're MYOB, and we've built the first Business Management Platform in Australia As the #originalstartup, our roots are in finance and accounting software, but today we are so much more.We help our Aussie and Kiwi customers unleash their full potential, giving them the tools to Start, Survive and Succeed: all in the one place.We're always on the hunt for...

  • Technical Analyst

    2 weeks ago

    Christchurch, Canterbury, New Zealand Computer Concepts Full time

    About the RoleWith the growth of knowledge and mahi of our current team members, they have now continued their journey into other various departments of CCL.We are looking for a Technical Analyst who prides themselves on their great attitude, is eager to grow and to grow others. You will enjoy collaborating with clients and colleagues alike and is highly...

  • Technical Analyst

    2 weeks ago

    Christchurch, Canterbury, New Zealand Christchurch City Council Full time

    At the Christchurch City Council our work is the city that surrounds us. When you join our team, the results and success of your work are evident in every facet of city life. We work together every day to shape a community and create a city that we can be truly proud of.Our Technical Analysts are responsible for the provision of proactive and robust second...

  • IT Support Analyst

    2 weeks ago

    Christchurch, Canterbury, New Zealand Sunstone Talent Full time

    Have at least 1 years windows experience? Love learning & solving problems? Enjoy troubleshooting Windows & hardware issues to help customers? Be a part of an established, friendly company in a good team:)An established company is looking for an IT Support Analyst to help trouble-shoot & solve problems for users with a smile:)You'll have good basic Microsoft...

  • IT Support Analyst

    2 weeks ago

    Christchurch, Canterbury, New Zealand Sunstone Talent Full time

    IT & Telecomms Help Desk / Support Canterbury Permanent / Full Time16/4/202- Have at least 1 years windows experience? Love learning & solving problems? Enjoy troubleshooting Windows & hardware issues to help customers? Be a part of an established, friendly company in a good team:)An established company is looking for an IT Support Analyst to help...

  • Technical Analyst

    2 weeks ago

    Christchurch, Canterbury, New Zealand Computer Concepts Full time

    About the Role:Skills and Experience: Effective communication, you will be able to build report and effectively communicate with colleagues and clients Strong critical thinking and problem solving Manage conflict in a quick, calm, and constructive manner Be open to seek input from a diverse range of people Effectively plans and manages personal time wellWhat...

  • Customer Support Analyst

    2 weeks ago

    Christchurch, Canterbury, New Zealand Tait Full time

    Customer Support Analyst (SMC)About the OpportunityWe have an exciting opportunity in our Christchurch Head Office for a Customer Support Analyst to join our essential business services team in our Service Management Centre (SMC) area.In this role you will: Work collaboratively in a 24/7 Network Operations Centre (NOC) like environment supporting various...

  • Customer Support Analyst

    2 weeks ago

    Christchurch, Canterbury, New Zealand Tait - New Zealand Full time

    Tait Communications is a global leader in designing and delivering critical communications solutions which are the right fit for a variety of industries, including public safety agencies, government services, utilities, extractive industries, and urban transport providers. Across the world, users of Tait products and services are better able to protect...

  • CONTRACT Intermediate IT Support Analyst

    2 weeks ago

    Christchurch, Canterbury, New Zealand Sunstone Talent Full time

    A growing company is looking for a CONTRACT Intermediate IT Support Analysts to work in a windows / Azure cloud environment and help out a busy teamA growing company is looking for a CONTRACT Intermediate IT Support Analysts to work in a windows / Azure cloud environment that helps people. Do you enjoy solving tech problems? Are you the 'Go to IT guy or...

  • Associate Technical Support Analyst

    2 weeks ago

    Christchurch, Canterbury, New Zealand Axsys Full time

    We're MYOB, a business management platform designed to unleash the potential of businesses across Australia and New Zealand As the #originalstartup, our roots are in finance and accounting software, but today we are so much more.We help our Aussie and Kiwi customers unleash their full potential, giving them the tools to Start, Survive and Succeed: all in the...

  • Technical Operations Analyst

    2 weeks ago

    Christchurch, Canterbury, New Zealand IAG New Zealand Full time

    Have meaningful impact as a Technical Operations AnalystAs part of the largest insurance group in Australia and New Zealand, we're here for you. Are you ready?YOUR ROLEYou are part of a technology products and services division, that creates market differentiation through deployment of resilient, innovative technology and contemporary methods, at scale. In...

  • Associate Technical Support Analyst

    2 weeks ago

    Christchurch, Canterbury, New Zealand MYOB Full time

    We're MYOB, a business management platform designed to unleash the potential of businesses across Australia and New Zealand As the #originalstartup, our roots are in finance and accounting software, but today we are so much more.We help our Aussie and Kiwi customers unleash their full potential, giving them the tools to Start, Survive and Succeed: all in the...

  • Support Analyst

    2 weeks ago

    Christchurch, Canterbury, New Zealand Sunstone Talent Full time

    IT & Telecomms Help Desk / Support Canterbury Permanent / Full Time3/5/202- Experience with 1st / 2nd line Windows 365 and software apps? Enjoy picking up the phone & talking to people with a customers service approach Good friendly, professional culture, modern offices & WFH get in touch with PaulAn interesting company is looking for an IT Support Analyst...

  • Technical Support

    2 weeks ago

    Christchurch, Canterbury, New Zealand Sunstone Talent Full time

    IT & Telecomms Help Desk / Support Canterbury Permanent / Full Time8/3/202- Do you enjoy talking to customers on the phone? Helping them with solutions? 1st / 2nd line support experience with windows? Learn QA / Testing mobile? Be a part of a growing cloudbased startup company that has lots of customers?A growing cloud-based software start-up company is...

  • Technical Support

    2 weeks ago

    Christchurch, Canterbury, New Zealand Sunstone Talent Full time

    Do you enjoy talking to customers on the phone? Helping them with solutions? 1st / 2nd line support experience with windows? Learn QA / Testing mobile? Be a part of a growing cloudbased startup company that has lots of customers?A growing cloud-based software start-up company is looking for an IT Support / QA to help support their growing number of...

  • Web Technical Support

    2 weeks ago

    Christchurch, Canterbury, New Zealand Sourced Full time

    Client facing support role with a high level of variety and challenge Meta Digital are on the hunt for a juniormidweight Web Tech Support One of South Island's leading Digital Agencies supporting a range of customers Client facing support role with a high level of variety and challenge Meta Digital are on the hunt for a juniormidweight Web Tech Support Join...

  • Technical Support Representative

    2 weeks ago

    Christchurch, Canterbury, New Zealand Komatsu Full time

    The Opportunity:Are you an experienced Technical Support Representative with a passion for resolving complex machine technical issues?Komatsu New Zealand have just the opportunity for you based from our Christchurch Branch whereby you will work closely with our teams across the South Island.You will report to the Product Support Manager and assist in...