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Libraries & Council Services Assistant

4 months ago

Manukau, Auckland, New Zealand Auckland Council Full time
Bring your passion for people and your local community and love of reading

  • Strong focus on customer service, and community engagement
  • Permanent parttime opportunities, based at New Lynn Hub

He angitūtanga:
The opportunity
New Lynn Community Hub/Library is a great place for the community to connect, learn, relax, and enjoy.

We are a focused and committed team who takes pride in creating a wonderful customer experience in our Library & Community Centre.

In this role, you will be contributing to the day to day running of the library, support the delivery of library programmes, and answering a wide range of enquiries from customers about library and council services.


This is a permanent 38 hour position, based at New Lynn Library, the role also requires flexibility when required to work across the Whau Local Board Libraries.


He kōrero mōu:
About you


Your natural ability to relate well with people of all ages and backgrounds, excellent communication skills, and resilience will ensure that you are able to successfully engage with our customers.

You are someone who prides yourself on providing an excellent level of customer service, you are keen to learn new skills and new ways to engage with our diverse and vibrant community.


As digital troubleshooting is an important part of this role, you will be expected to be familiar with digital technology and able to comfortably impart that knowledge to our customers.


Ngā āhuatanga kei a mātou:
What we offer

Here you'll have the opportunity to work across the largest public libraries in Australasia and serve one of New Zealand's fastest growing cities.

In return, you'll be immersed in a team of remarkable and talented Library and Community Centre staff, who have a passion for people, their community and who love making a difference in a diverse and vibrant space.

**Applications close: Friday 28th July at 11.59PM