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Sme Public Sector Services

4 months ago


Wellington, Wellington, New Zealand Capgemini Full time

Full Job Description
Capgemini Aotearoa combines global expertise, cutting-edge technology, and the distinctive Kiwi approach to address our clients' challenges head-on.

Our culture, which thrives on creativity and teamwork, is dedicated to providing unparalleled training and mentorship, ensuring continuous growth and development.


We have a fantastic opportunity to join our Market Sector team while at a pivotal point in transformation as we elevate our sector model to new heights.


As the Senior SME in Public Sector Services, you will be a billable lead, bridging the gap between our capability and the client.

You will collaborate closely with key influencers in large public sector organisations while acting as the driving force behind creating and implementing technology transformation focussed Consulting, Infrastructure or Application Managed Services.


You'll dive deep into understanding our clients' goals and challenges, crafting customised solutions while leveraging our strong partnerships with industry giants like Salesforce, Microsoft, and Adobe.

Our global capability will ensure you have access to the resources, and support needed, to lead our clients through technology transformations with confidence and expertise.


Success in this role looks like:

  • Successfully positions Capgemini as the market leader in business and technology services for CX Transformation across public sector organisations.
  • Successfully cross sells, wins, and delivers significant programs of work in conjunction with the Client Directors
  • Trusted by the client to lead Capgemini's right shore teams to deliver complex CX transformations
  • Seen as a market thought leader in Aotearoa for Capgemini in how to design and implements systems of engagement and leverage GENAI.
  • Delivers POC's and business cases that enable the client to commit and fund significant programs of work.
  • Leverages the full capability of Capgemini global and ANZ to bring the value of our solution capability.
  • Builds proposals, points of views, and develops pricing strategy engaging with our bid, solution, delivery, and broader business teams.
  • A key part of any CX roadshow and partner events from Salesforce, Microsoft, AWS and Adobe

Skills Required:

  • 57 years of experience in senior roles such as architect or engagement manager/business consultant, specializing in CX transformations and systems of engagement.
  • Extensive experience across multiple platforms and successful delivery to Aotearoa's largest public sector organisations.
  • Strong orientation towards solution selling with the ability to navigate complex solutions and sales environments effectively.
  • Demonstrated ability to collaborate with diverse internal and external stakeholders.
  • Track record of shaping 'Customer First' solutions, preferably in the NZ public sector.

About Capgemini


At Capgemini, we are more than just a business, we are a diverse global collective of strategic and technological experts who are passionate about finding ways technology can help our clients, our people and our communities get the future they want.


Our people are the key to making this vision a reality, which is why we have been recognised by the Australian Workplace Equality Index as LGTBQ+ 'Employer of the Year' and 'Inclusion of Trans and Gender Diverse Employees' for the past two years.

We believe in creating a safe, flexible, and inclusive culture where everyone can bring their authentic selves to work, contributing to our inclusive culture and truly belong, and our staff-led community groups are a testament to this commitment.

We are committed to being active allies for everyone.


We believe by combining the power of the latest technology with our human energy, we can drive sustainable thinking into our operations and the work we do with clients.

Its why we are committing to being carbon neutral for our own operations no later than 2025 and across our supply chain by 2030, and committed to becoming a net zero business by 2040.


Empower yourself with the knowledge and skills you need to succeed with our access to premier learning platforms, sought-after certifications and boundless development opportunities.

You'll be encouraged to gain at least 40 hours of training each year.

For over 50 years our values and ethics have been at heart of our identity.

From our approach to ethics to the way we interact with one another, honesty, boldness, trust, freedom, team spirit, modesty, and fun guide and inspire all we do and have led to us being recognised as one of the World's Most Ethical Companies by the Ethisphere Institute 10 years in a row.


Our Commitment to Diversity & Inclusion

Information Security and Compliance
Capgemini Australia has developed and manages, process orientated Management Systems compliant to the requirements of ISO9001, ISO27001 and ISO14001. We are committed to delivering secure solutions and services through state-of-the-art processes an