Enterprise Account Manager, Enterprise

2 weeks ago

Auckland, Auckland, New Zealand Amazon Full time

Job ID: | Amazon Web Services New Zealand Limited

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
As an Enterprise Account Manager for a Financial Services, you are driving digital transformations through effective engagement with C-level executives, business development executives, IT leaders, architects, developers, and various lines of businesses. You are establishing Amazon Web Services as the key cloud technology provider across the strategic accounts you manage, promoting the entire AWS products and services portfolio to Enterprise Customers.
On a daily basis you empower your customers to solve challenges while attaining both their operational and innovation goals. You deliver business outcomes while guiding them to become more agile, innovative, and efficient. With AWS, our customers benefit from the fastest pace of innovation, the broadest and deepest functionality, the most secure computing environment, and the most proven operational expertise.
Do you look around corners for ways to engage and service customers? Are you passionate about using technology to solve business problems that have big customer impact?
Come build the future with us.

Key job responsibilities

• Understanding industry trends and applying these to develop a comprehensive account plan for select FSI Enterprise customers in NZ and owning the execution

• Ownership of key customer relationships (C-Suite/LOB and Technology) and orchestration of a virtual team

• Work to ensure high levels of customer satisfaction

• Create & articulate compelling value propositions around AWS services to help enterprises transform

• Ability to prioritise and take ownership

• Experience managing complex customer engagements, setting a compelling vision

• Experience leading and orchestrating multiple partners to extend reach and drive adoption

• Experience coordinating multiple members of the sales team dedicated to a particular account or program, Solution Architects, Technical Account Managers, Professional Services, Specialists, Industry Business units etc.

• Experience increasing technology adoption and creating long term transformational account strategies

• Experience working with and presenting to C-level executives, IT, and other lines of business

• Demonstrated success in identifying, developing, negotiating, and closing large-scale technology projects and commercials with large FSI customers

• Business acumen to comprehend customer strategy and industry business drivers

• Demonstrated initiative, creativity

A day in the life
You will work vigorously to earn and keep customer trust building a deep understanding of how to meet the needs [met and unmet] of your customers, and their end customers. You will work with and orchestrate engagement with AWS stakeholders [Executives, Business Development, Solution Architects, Professional Services, industry SMEs] and Partners to compel customers to migrate, modernise and innovate on the Cloud.

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

What if I don't meet all the requirements?

That's okay We hire people who have a passion for learning and are curious. You will be supported in your career development here at AWS. You will have plenty of opportunities to build your technical, leadership, business and consulting skills. Your onboarding will set you up for success, including a combination of formal and informal training. You'll also have a chance to gain AWS certifications and access mentorship programs. You will learn from and collaborate with some of the brightest technical minds in the industry today.

We are open to hiring candidates to work out of one of the following locations:

Auckland, NZL

BASIC QUALIFICATIONS

8+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives experience
- 8+ years of business development, partner development, sales or alliances management experience
- Experience proactively growing customer relationships within an account while expanding their understanding of the customer's business
- Experience identifying, developing, negotiating, and closing large-scale technology deals
- Experience communicating results to senior leadership

PREFERRED QUALIFICATIONS

Experience developing detailed go to market plans

Posted: May 21, 2024 (Updated 7 days ago)

Posted: April 17, 2024 (Updated 19 days ago)

Posted: May 2, 2024 (Updated 22 days ago)

Posted: February 29, 2024 (Updated 3 months ago)

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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