Process Analyst

4 weeks ago


Manukau, Auckland, New Zealand New Zealand Government Full time
The Civil Aviation Authority and the Aviation Security Service offer distinctively different career opportunities and embrace diverse talent. All jobs at the Authority contribute to ensuring safe and secure skies to help New Zealand fly.


The Civil Aviation Authority is the regulatory arm of our organisation and the Aviation Security Service is the nationwide provider for aviation security.

Working at our organisation you'll have the opportunity to contribute to safe and secure skies, for New Zealand.

About the role

The Process Analyst is a member of AvSec's Continuous Improvement Unit which sits within the Compliance & Improvement Group.

The position involves a combination of technical software specialist skills (process modelling and simulation), Data Science (exploration, design and advanced analysis), architectural visualisation (floor plans and 3D models) alongside the provision of specialist advice to project and operational leaders within the business.


The Process Analyst will work alongside the Senior Process Analyst to contribute to, actively champion and influence initiatives (projects and BAU) impacting AvSec's performance and credibility around the development, extraction, analysis, sourcing and reporting of risk-based, intelligence-led data, to factually inform and support smart, timely evidence and risk-based decision making across the Organisation: 'Security through Quality'.

Working with stakeholders to identify improvement opportunities that can be implemented through data-driven insights.

What we're looking for

  • Strong technical skills in data processing including collection, extraction, translation and visualizations. Using tools such as Excel, Power BI, MiniTab, Python / R.
  • Proficient in Microsoft Office Suite and Adobe Creative Cloud.
  • Strong ability to identify and communicate potential risks and performance impacts within data sets.
  • Ability to manage projects from development through to completion.
  • Ability to conduct research to support business initiatives and find the most appropriate solutions to organisational issues.
  • Strong in data science practices which includes data processing (data collection, cleaning, exploration, hypothesis testing) and the ability to interpret complex data from a wide range of sources within and across the Organisation.
  • Strong customer focus and experience dealing with different customers and stakeholder groups.
  • Demonstrated ability to exercise discretion and confidentiality.
  • Working knowledge of the requirements of the ICAO Conventions, Annex 17 and 19, relevant New Zealand legislation, including the Civil Aviation Act, Aviation Crimes Act, relevant Civil Aviation Rules as they relate to aviation security and internal quality assurance is an advantage.
About us


As a regulator and security provider, the Civil Aviation Authority exists to enable safe flight for social connections, and economic benefit for New Zealand.

We believe in keeping people safe and secure in the air, enabling participation in the aviation system, and making a difference to New Zealand aviation.

We achieve this through regulatory oversight of the aviation industry and frontline security at our airports.


The Authority embraces diversity and is committed to providing an inclusive environment where our people feel respected, safe, and valued for their unique contribution.


The foundation for achieving this is our values, which guide how we work and the behaviours we expect from each other.


  • Me mahi tahi
  • Collaboration We work together to achieve and succeed.


Me mahi pono
  • Transparency We are open and honest communicators.


Me mahi tika
  • Integrity We do the right thing.


Me manaaki
  • Respect We treat all people with consideration and kindness.
  • Kia tū rangatira ai
  • Professionalism We act in a way that brings credit to ourselves and our organisation.
Why join us?

We invest in our people by supporting development within the organisation.

To support the health and wellbeing of our employees we offer flu vaccinations, contributions towards eyewear and a flexible working environment by arrangement.

We offer 5 weeks of annual leave and can match your Kiwi Saver contribution up to 4%.

The Authority strongly encourages and supports all our people to be vaccinated and boosted against COVID-19. However, our current policy position is that vaccination is not a requirement for employment in this role. Please note that the Authority may, if needed, introduce a vaccination requirement for managing an epidemic.

Applications close on Sunday, 20 August 2023 at 11:59pm.
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