Customer Service

2 weeks ago


Manukau, Auckland, New Zealand Mitre10 Full time

We have been honored to be awarded Best Store of the Year which is the most coveted award in Mitre 10 Not only did our retail offering win but our trade department did too As the largest home improvement store in New Zealand, we pride ourselves on having the best product range, presented in the best way, with the best on shelf availability for our customers.

We also have an amazing garden center, great coffee shop, and huge showroom.

If you are looking for an opportunity to join a team that focuses on providing great service and advancing your skills, then look no further

Are you

  • Enthusiastic and motivated?
  • Reliable with excellent customer service skills?
  • Join our friendly checkout and customer services team
  • Highly motivated, enthusiastic and reliable?
  • Customer focused with good communication skills

Do you have?

  • Previous cash handling / point of sale experience?
  • High numerical skills and attention to detail?
  • Good customer services skills?

Could you?

  • Process transactions and tenders including cash, eftpos, credit cards, gift vouchers;
  • Provide correct change and cash out to enable accurate end of day balancing;
  • Process applicable loyalty card programs and transact to security requirements;
  • Process all refunds, exchanges and returns as per company policy;
  • Process faulty goods for repairs in line with company policy;
  • Fulfill a 4 day work week (including Saturday)

Why join us?


Our mission at Riviera Hardware Holdings is to be the _Destination of Choice for our Customers, the Partner of Choice for our Partnerships and the Employer of Choice for our Team.

_

  • We have an obsession for raising the bar on what people think a retail experience should be. More Innovative. More Sustainable. More Digital. More Fun. As part of your valuable contribution, you will be rewarded with ongoing professional development opportunities and the support and training you need to achieve your ambitions.
  • In return we offer a workplace environment that is positive and supportive

About us:


As the biggest home improvement retailer, and a trade partner of choice, life at Mitre 10 is fast paced and offers huge scope.


  • As a Kiwi owned business partnering with some of New Zealand's bestknown brands, Riviera is uniquely placed to retain the special, local family feel of a small business, with the support of national networks, infrastructure, systems, and training.
  • Since Riviera Hardware Holdings inception in 2009, where we started out with a small local Mitre 10 store in Warkworth, we have grown to be the largest group of stores within the Mitre 10 national network. We are proud to offer our customers a shopping experience like no other in New Zealand's largest hardware retail store; Mitre 10 MEGA Albany as well as New Lynn, Warkworth, Whangaparoa and Silverdale, boast Columbus Coffee shops. We also have a Distribution Centre and own our own Frame and Truss Manufacturing Plant.

Please note:

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