Contact Center Team Lead

2 weeks ago

Wellington, Wellington, New Zealand Alpha Recruitment NZ Full time

Position

Contact Center Team Lead

Division
Alpha Recruitment Wellington
Job Type
Temp
Location
Wellington
Ref#
TK
Posted
14 April 2023
Close off
7 May 2023
Hourly Rate
$45 to $65 per hour
_About the company and role_
Work in a busy and varied public-sector customer services team in the Hutt Valley.


This organisation provide a huge range of services, meaning that there is plenty to learn and no day will ever be the same.

This is an awesome team of outgoing customer service professionals providing resolutions to the people of the Hutt City.


The purpose of this role is to provide guidance and direction to the team, fostering a positive team culture, and be a main escalation point for more complex calls.

This role is located central Hutt City, close to shops, a park, and the river.

There will be a possibility of an extension or going permanent in this role following the initial assignment.

**_
We are looking for people with _**- Experience in a leadership role

  • The ability to communicate clearly and effectively over the phone
  • The ability to learn quickly
  • Experience in customer service is desirable but not a requirement

Or, for further information about this job, please contact:
Tyrie Kelly - Associate Consultant

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