Senior Network Engineer

2 weeks ago


Wellington, Wellington, New Zealand 2degrees Mobile Limited Full time
A lot's changed over the past few years.

2degrees now has 1.9m customers across mobile and broadband, 1700 employees, coverage in 98.5% of NZ and 58 retail stores.


One thing that hasn't changed though, is 2degrees purpose of Fighting for Fair and our love of doing things differently.

We love market disruption, we love our customers, and we REALLY love our people.

We know your life isn't 2 dimensional - you've got your passions, your family and friends AND your job and we're committed to making sure you get a fair deal at work.

If you love a bit of banter, challenging the status quo, straight up awesome benefits, a new 6 environmental star office and doing right by Kiwis, then read on

Keen to keep kiwis connected?

Senior Network Engineer
***
Here's what you'll do in this job:
  • Train and mentor Network & Support engineers and be the first point of escalation internally for any technical queries or issues.
  • Support the release of new products or variations of existing products into "Business as Usual (BAU)" support.
  • Maintain customer technical documentation and drawings and engage with internal teams for updates where required.
  • Take ownership of any Problem Management tickets through to resolution.
  • Firmware updates/upgrades are maintained & tested for customers CPE hardware.
  • Responsible for resolving complex faults on CPE, PE and managed customers devices.
  • Assist internal networks team during migration projects to ensure our business customers are not impacted significantly by any changes.

And here's some of the different things you might also do:

  • Flexible Working
  • Hybrid working is here to stay Experience ways of working that support you to live your best life


Career Development
  • Keep on developing your talents as we continue to offer you career development opportunities


Staff Phone plan
  • Unlimited calls & Texts + 15GB Data every month.

Show us your different sides too:

With oodles of experience in an MSP or telco networking environment, you will have a relevant industry certification or at least a professional standard (CCNP/JNCIP).

You will have experience with Wireless networking and knowledge in scripting and automation.

You are a clear analytic thinker with well-developed troubleshooting skills, excellent communication skills with the ability to engage, collaborate and negotiate with a variety of stakeholders at all levels.

**Sound fair? Let's chat.

2degrees. It's time for something different.

  • Job Details
  • Reference #
  • 4260 Posted on
  • 03 Mar 202 Closes on
  • 17 Mar :00
  • Location(s)
  • Wellington (Office), Christchurch (Office), Auckland (Head Offices)
  • Expertise
  • IP Engineering
  • Job level(s)
  • Experienced (4+ years)
  • Work type(s)
  • Permanent


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