Tower Manager

2 weeks ago

Wellington, Wellington, New Zealand New Zealand Government Full time
Bring your influential and strategic leadership experience to this position

  • Lead and develop a new technology group and a new national service
  • Flexible working arrangements + 3 extra Customs' service leave days


Customs Information Services is establishing a new group to take on the technical ownership of the newly developed New Zealand Traveller Declaration (NZTD) product.

We are currently seeking the Tower Manager (NZTD) for this newly established position to lead the new group. The Tower Manager (NZTD) role is to be a pivotal manager within our IS technology group. This is a full-time permanent role, based in our Wellington Customhouse.

Reporting directly to the Chief Information Officer, the Tower Manager (New Zealand Traveller Declaration Service) is accountable for working with our customers and agency partners to develop and run sustainable products and services that deliver on both tactical and strategic outcomes.

Mō tēnei tūranga mahi | About this role

The Tower Manager (NZTD) is accountable for the culture, performance and growth of The New Zealand Traveller Declaration group and ensuring that the NZTD group is aligned to the wider Customs Business and IS strategy.

The role of Tower Manager will manage the groups finances, perform the Release Train Engineer duties, and take ownership of the group wide risks and issues, resource capacity and facilitate all-of-group ceremonies whilst also providing mentorship and guidance to the team's leadership.

The Tower Manager will also be an active member of the IS Leadership team, champion new ways of working, operational excellence, and contributing to both the evolution and deliver of the IS strategic plan.

The Tower Manager will be an active participant in the delivery and governance of NZTD including Customs responsibilities as Lead Agency for NZTD.

The successful applicant needs to have strong experience in developing and growing a high performing team that can benefit an organisation and its customers.

You will also need a strong financial capability and excellent stakeholder management skills. This role will enable you to demonstrate your strategic leadership capabilities and your communication and engagement strategies.
Mahi ki te Mana Ārai o Aotearoa I Working at Customs
Our people get on-the-job training, formal courses and leadership programmes, and the chance to move across diverse roles. We foster an inclusive and supportive team environment with vibrant social and cultural groups.

We also support flexible working - talk to us about how we can help you achieve your flexible working goals, within our operational requirements.

Our people get discounted health insurance, free on-site gyms (in some locations) and three days of service holidays in addition to four weeks of annual leave.

Me pehea te whakauru I How to apply

To join Customs you must be a New Zealand Citizen or New Zealand Permanent Resident* and be able to obtain and maintain an appropriate level of security clearance to Secret level.

Due to the nature of Customs work you must have a clear Police record. Successful applicants are also required to pass a drug test.

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