Library and Council Services Assistant

He angitūtanga: The opportunity

The opportunity has arisen to work as a Libraries & Council Services Assistant in the Māngere Ōtāhuhu Local Board Libraries based at Māngere Town Centre which is part of the Māngere Hub. This will require you to be flexible as you may need to work from other sites within the local board area, such as Mangere Bridge, Mangere East and Ōtāhuhu libraries.

Māngere Town Centre is a busy community library serving a diverse and vibrant community. Our library whānau is focused on caring for each other, our community, and our environment. We are looking for a flexible all-rounder to join and contribute as part of a high-achieving, cohesive, and dynamic team. You will be supporting the team and contributing to the day-to-day running of the library. As this is a customer service role, you will be helping customers from all walks of life.

 
Many of our libraries are open 7 days a week so flexibility around working days, including weekends and late nights, is required. We are looking to fill a 22hrs week p/t role working across 3 days. Shifts below:

Saturday am – 4.00pm
Tuesday am – 5.00pm
Wednesday am – 5.00pm

You can view a copy of the position description here

He kōrero mōu: About you

You will have strong people skills, are flexible and adaptable to a library environment. You have a passion for customer service with a positive attitude towards serving people of all ages and backgrounds. You are eager to learn new skills and thrive in a busy work environment.

 
We are looking for someone who:

•    Is Collaborative, creative and enthusiastic in planning, promoting and delivering events and programmes for all ages and diversity.

•    Brings a can-do attitude – reliable, full of ideas, and ready to make things happen.

•    Is digitally confident and skilled in social media. Understands and uses technology creatively and with confidence, able to support customers to successfully use information resources and devices.

•    Has a strong people focused, and empathy driven work ethic. Along with a positive attitude, pride in their work and in the ability to influence others positively.

•    Is reliable, adaptable and fosters great relationships with the team and our community.

•    Can demonstrate experience working with a diverse range of people.

•    Demonstrates excellent written and communication skills with a strong people focus.

•    Demonstrates an understanding of Te Ao Māori values and principles.

•    Has a clean driver's licence

Ngā āhuatanga kei a mātou: What we offer

At Auckland Council, you will join a dynamic, supportive environment where your mahi (work) will directly impact the lives of over 1.7 million Aucklanders. We offer flexible working conditions, a focus on well-being, and a culture of continuous improvement.

We are proud to be recognised for our commitment to diversity, equity and inclusion. We are accredited by GenderTick, a signatory of the Pride Pledge. These commitments reflect our ongoing efforts to create a workplace where all staff feel valued, respected, and empowered to thrive. 

Together, we can create a Tāmaki Makaurau we can all be proud of.

As part of our organisation, please view a range of our: benefits

Tono Mai: Apply Now

Application close date: Thursday 20th November 2025

Salary range: $65k - $70k depending on experience

Auckland Council is an equal opportunity employer. We serve the diverse communities of Tāmaki Makaurau and welcome applications from people of all backgrounds - regardless of gender, ethnicity, age, educational background, or religious beliefs. We also welcome applications from our Rainbow communities as well as disabled and neurodivergent people. We are committed to making our hiring process accessible to everyone. If you require any support or adjustments at any stage of the recruitment process, please let us know.

Auckland Council is committed to the protection and wellbeing of children.  This role is classified as a Children's Worker role under the Vulnerable Children Act 2014. As such applicants will be required to undergo police vetting prior to commencing employment.  This position is also deemed a safety sensitive position and will require pre-employment drug testing. Appointment will be subject to a satisfactory police check.