Libraries & Council Services Assistant

6 days ago

Waiheke Island, New Zealand Auckland Council Full time

Serve customers in a vibrant and exciting library
- Learn new skills and engage with the local community
- Permanent Part-time opportunity

**He angitūtanga: The opportunity**

An opportunity has arisen to become part of the Waiheke Library team as a 20-hr permanent part time **Libraries & Council Service Assistant**. Shifts below:

- Thursday (9AM - 4PM), Friday( 8:30AM - 5:30PM), and Saturday (9:45AM - 4:15PM)

We are a focused and committed team who take pride in delivering excellence in customer experience. Our libraries and council service assistants play a vital role in contributing to digital literacy, community connection, and reading programmes with our tamariki and rangatahi.

We are looking for a flexible all-rounder to join and contribute as part of a high-achieving, high energy, cohesive, and dynamic team. You will be supporting the team and contributing to the day-to-day running of the library including the facilitation of some programmes. As this is a customer service role, you will be supporting customers from all walks of life with library and council services.

**He kōrero mōu: About you**

You will have excellent people skills, strong digital skills, and are flexible and adaptable to our learning library environment. You have a passion for customer service with a positive attitude to serving people of all ages and backgrounds. You are eager to learn new skills and thrive in a busy work environment.

We are looking for a team member who:

- Is positive, energetic, with a can-do attitude where no job is too big or small.
- Understands and uses technology with confidence, able to support customers to successfully use information resources and devices.
- Is reliable, adaptable and fosters great relationships with our community
- Can demonstrate experience working with a diverse range of people, including children and young people
- Demonstrates excellent written and communication skills. Has knowledge/understanding of Te Ao Māori or willingness to learn.

**Ngā āhuatanga kei a mātou: What we offer**

We offer a welcoming and supportive team, a community that values the library as a welcoming community space. Here you’ll have an opportunity to grow your career within the Auckland library team and Auckland Council.

55k - 65k p/a (depending on skills and experience)

**Ehara taku toa, he takitahi, he toa takitini: My success is not mine alone, but the success of many.**

**of the position description, click** here.**

**Applications close 10 February 2025

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