Senior Sales Specialist

Our Co-operative

Ata whakaarohia tō āpōpō | Imagine Tomorrow with Us

At Te Mātāpuna Fonterra, we want everyone to feel they can be themselves.

Whether you're early in your career or ready for your next step, Fonterra offers a unique opportunity to grow with a global dairy co-operative that values care, collaboration, and contribution.

Owned by New Zealand dairy farmers and supported by a dedicated team, we are all working together to create a better future. Imagine tomorrow with us, where your career can grow, and you can create positive change.

He kupu mō mātou | About us | Farm Source

We love Kiwi dairy farmers and know they're pretty awesome. For generations, they have relied on hard work, ingenuity, and each other to create the kind of goodness that fuels our families, connects our communities and supports our economy.

At Farm Source, the same co-operative spirit that our farmers and their communities share drives our team. We make farming easier so farmers can continue to concentrate on what they do best – producing high-quality New Zealand milk in the most sustainable way. This means growing and supporting the right people – smart people with plenty of 'roll-your-sleeves up' energy to rise to the challenge. Whether you're on the farm getting your gumboots dirty or connecting over a coffee at our local stores, you'll get the mahi done as part of a trusted team – backed by good people, the right products, innovative solutions, and industry-leading expertise.

So why not join us? Whether you're on the farm getting your gumboots dirty or connecting over a coffee at our local stores, you'll be getting the mahi done as part of a trusted team.

About the opportunity | Te whai waahi

Are you ready to take the next step in your career? Our Rangiora store is on the lookout for a Senior Sales Specialist, a role that goes far beyond traditional retail.

As the face of Fonterra Farm Source in the community, you'll be a trusted advisor to our customers, delivering exceptional service and building strong relationships. But this role is more than just customer facing, it's a gateway into the operational heartbeat of our store. You'll be involved in invoicing, administration, stock management, and behind-the-scenes coordination that keeps everything running smoothly.

Your contribution will be key to achieving business targets, supporting farmers, and helping shape the future of our store

Responsibilities will include (but are not limited to):

• Deliver high levels of customer service and experience.
• Compel and persuade towards Fonterra Farm Source's solutions.
• Maintain strong and collaborative relationships with the wider Fonterra Farm Source team for the benefit of our farmers.
• Possess and put into practice a general knowledge of our product range (including features, usage and benefits) and service offering. With in-depth knowledge in at least one category.
• Understand the seasonal operations of farming and how these impact on the farmer's business and on our business.
• Ensure high visual merchandising standards are maintained, and that stock is grouped, displayed, and priced correctly in accordance with the company guidelines.
• Order stock for allocated product categories to meet seasonal demand and to comply with inventory level expectations.
• Demonstrate purchasing/sales planning to meet budget.
• Process all incoming stock accurately, and ensure it is ready for shelving as early as possible.

About you | Moe koe

You're more than a salesperson, you're a proactive problem-solver with a passion for helping others and a knack for organisation. You thrive in a fast-paced environment, enjoy working collaboratively, and are ready to step into a role that blends customer service with operational excellence.

Other success enablers include:

• Experience in a sales role - Minimum of two years
• Customer service experience
• Proven organisational abilities and the ability to work autonomously
• Excellent time management and problem-solving abilities
• Retail experience would be advantageous
• Physical capability to safely perform manual handling of products, store fixture and display merchandising, and other physical requirements of the role

Ngā Aura | Our Values

At Fonterra, our values of Good Together, Better Every Day, and Every Drop Counts, are for everyone – no matter your background, identify or experience. These values guide us in delivering exceptional outcomes for our farmers, customers, communities, and each other. Discover how your values align with ours by taking our Values Quiz

Tā mātou oati | Our Commitment to You

We care for our people globally. Our comprehensive benefits support your well-being, development, and work-life balance:

• Fair and equitable pay
• Health and well-being programs (medical, mental health support)
• Professional development opportunities
• Career growth support
• Work-life balance options (flexible/hybrid working where possible)
• Employee recognition
• Support for community involvement and cultural connection

To learn more, visit Fonterra Careers

Ngā Mahi | A Career of Opportunities

At Te Mātāpuna Fonterra, we are inspired by purpose and guided by our principles and values. Together, we create goodness for generations and make a global impact at a local level. As part of our Co-operative, you are an everyday creator, imagining what Fonterra, dairy, and you can be here.

Tātou Tātou | Join Us

Does this sound good to you? Come join our whānau - bring your whole self, and let's solve for better together.

You, me, us together, Tātou, tātou.

He Wāhi mō te Katoa | Together, we're shaping a future of inclusion.

Inclusion is key to our Co-operative. We're building a team that reflects the diverse world we live in, believing it drives better decisions and innovation.

We welcome applications from all backgrounds (ethnicities, genders, identities, orientations, ages, abilities, neurotypes, cultures, religions).

Even if you don't meet every requirement listed, we encourage you to apply; we value your potential and growth.

If you face accessibility issues or need accommodations during the process, please contact your recruiter. We ensure fair participation, allowing you to be at your best. Tātou, tātou.