NZ Casual Retail Team Leader

15 hours ago

Queenstown Otago, New Zealand Mountain Warehouse Full time

Application Deadline:
27 December 2025

Department:
New Zealand Retail

Location:
Queenstown Central (NQC)

Compensation:
$ $26.00 / hour

Description
Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you

As a
Casual Sales Assistant
, you'll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. From maintaining high presentation standards to creating a welcoming atmosphere, you'll represent our brand with pride and enthusiasm while prioritising health, safety, and wellbeing.

Key Responsibilities
Team Collaboration:

  • Work harmoniously with your colleagues, fostering an inclusive and supportive team environment.
  • Actively participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals.
  • Share knowledge and skills to support and train both new and existing team members.

Operational Excellence:

  • Assist in the day-to-day operations of the store, ensuring compliance with all company policies and procedures.
  • Accurately process transactions, handling various payment methods with efficiency.
  • Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and fully stocked.
  • Stay informed about product features, promotions, and pricing to provide customers with accurate and helpful advice.
  • Help set up and execute in-store promotions and displays to drive sales and enhance the shopping experience.

Customer Engagement:

  • Build strong connections with customers, engaging with them to understand their needs and provide tailored solutions.
  • Address customer inquiries and concerns promptly and professionally, ensuring a positive experience.
  • Represent the Mountain Warehouse brand with enthusiasm and professionalism, creating a welcoming and enjoyable atmosphere for all.

Sales & Performance:

  • Work with the team to meet and exceed sales targets, contributing to a high-performing and motivated workplace.
  • Support store management in identifying opportunities for growth and improvement, helping the team achieve its full potential.

We Would Love To Meet Someone Who Is

  • Committed to delivering outstanding customer service.
  • Passionate about retail and eager to share that enthusiasm.
  • Excellent communicators with a friendly and approachable demeanour.
  • Energetic, driven, and determined to complete tasks effectively.
  • Team players who are reliable and trustworthy.

What's in it for you?

  • Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
  • 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
  • You are entitled to up to 20 days of annual leave per year based on a 5-day work week.
  • Generous Colleague Referral Incentive
  • A stable, successful and supported environment
  • Length of service awards

You're not just managing a store; you're shaping an experience and creating a legacy. Embrace the adventure, Retail Leader, for you are the driving force of positive change
INDNZ

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