Customer Specialist
1 week ago
Company Description
REFERALL LIMITED are proliferation experts. Our team focuses on capturing the key strengths of businesses, capturing the attention of the target audience, and radiating the message outward. This approach generates new contacts and leads, ultimately translating into revenue growth and brand loyalty.
Role Description
This is a full-time on-site role located in Wellington for a Customer Specialist. The Customer Specialist will be responsible for providing exceptional customer support, ensuring customer satisfaction, and handling customer inquiries, research and creative, and team lead updates on a day-to-day basis. This role will involve actively listening to customer needs, solving problems, and contributing to overall customer experience and retention.
Qualifications
- Customer Support, Customer Satisfaction, and Interpersonal Skills
- Strong Communication skills
- Possess Analytical Skills
- Exceptional problem-solving abilities and ability to handle customer queries effectively
- Experience in customer-facing roles is advantageous
- Ability to work effectively in a team-oriented environment
- Proficient in using customer service software and tools
- Glass half full attitude - if you dont know what we mean, this likely isn't the right role :)
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